Customer Service Compliance Assistant

**** **** **** ****

Mobile, AL *****

928-***-****

**********@*******.***

Jerrie L. Phelps

SKILLS

Successful management of overall safety and security of an office and all its assets. Preparation and analysis of reports and business information. Ability to demonstrate inclusivity, time management, proactive problem solving, team leadership and a positive customer service experience.

EXPERIENCE

Phelps Enterprises, LLC Mobile, AL — Owner

Jan 2021- Present

●Whole home rehabilitation to bring new life into an old house for a new beginning

Cleveland Integrity Services Hollidaysburg, PA— DOT Specialist, Compliance Assistant

Feb 2019 - Jan 2021

●Effectively and successfully train, motivate and coach employees in order to meet and exceed the company goals while maintaining the safety and integrity of the project

●Uploaded and filed reports to Sharepoint DOT books in the office making sure MEII followed compliance with DOT

J.A.B. Inspection Services Location — DOT Specialist, Compliance Assistant

Nov 2017 - Feb 2019

●Uploaded and filed reports to Sharepoint DOT books in the office making sure MEII followed compliance with DOT

●Successfully demonstrate and exude a customer service frame of mind, while keeping the company’s profitability and integrity foremost.

Cleveland Integrity Services Location — Utility Inspector

Nov 2017 - Feb 2019

●Monitored pipeline work in progress

●Provided the gas company with daily reports and updates specific to company standards

PRIOR WORK EXPERIENCES

A Pipe-liner’s Wife, LLC — Entrepreneur (2015-2017)

Hertz Corp. Rental Division Cottonwood, AZ - Branch Manager (2014-2015)

National Bank/Zion Bank Cottonwood, AZ - Personal Banker (2013-2014)

Enterprise Rent-A-Car Cottonwood, AZ - Branch Manager (2002-2012)

JMS Excavating & Grading Cottonwood, AZ - Dump Truck Operator (2000-2012)

One Call Locators Cottonwood, AZ - Underground Utility Locator (1998-2000)

Rusty's Bar & Grill Cottonwood, AZ - Manager (1996-2000)

State Savings & Credit Union Cottonwood, AZ - Teller (1999-2000)

EDUCATION

Yavapai Community College Clarkdale, AZ — Business & Marketing Courses (2000-2002)

REFERENCES

Scott Burdick JAB/CIS, Compliance Officer 918-***-****)

Stacy Saravo Enterprise Holdings 928-***-****)

Bernadette Yorba-Meyers My 928 Investments 928-***-****)

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