Bar waiter

JAGDISH PRALHAD SAWALE

MOBILE:- India:916-***-****/987*******

E-MAIL:-***************@*****.***,

PROFESSIONAL PROFILE

An enthusiastic bartender who can provide an excellent guest drinking experience. Able to create classic and innovative drinks exceeding customers needs and expectations. A steady focus on the art and craft of mixing cocktails, continuously studying the classics, concoting new and exotic drinks, experimenting with lesser known distilled spirits and mixers and overall pushing the limits of classic bartending. Always adhering to the company policies and standards.

SKILLS

An outgoing personality, good Communication skills, the ability to work well in a team, tact and diplomacy for dealing with difficult situations, numeracy, physical fitness and stamina, a good memory, reliability, responsibility, calmness under pressure, flexibility, a smart appearance.

PROFESSIONAL EXPERIENCE

Company Name : Costa Cruises.

Period : 04/10/2019 till date.

Designation : Bar waiter

Key Work Profile:

Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well- prepared drinks in a timely fashion

Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service

Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude.

Exhibited pride by maintaining personal hygiene as well as providing a hygienic working environment

Opened and closed restaurant independently, restocked depleted items daily, signed checks to distributors, helped prepare for events

Legitimately cared and concerned for patrons by being a responsible bartender/server

Trained new wait staff and bartenders

Worked diligently to assist co-workers when necessary

Company Name : Wyndham Grand Manama, Bahrain.

Period : 08/11/2017 to 04/02/2019.

Designation : Food & Beverage Supervisor (PRE-OPENING TEAM)

Key Work Profile:

Run quarterly staff meetings and created and enforced SOPs for all outlets.

Responsible for the weekly schedule for 25 employees and was in charge of manually inputted tips for all food and beverage associates

Plan and organize the setup and coordination of restaurant events

Relay important information to the F&B management team after attending executive committee meetings as the food and beverage representative to discuss projects, current revenue, and forecasting for the week.

Maintain knowledge and ensure compliance with departmental policies and standard service procedures.

Supervise efficient upkeep of tools through proper usage of equipment and devices.

Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.

Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.

Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.

Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.

Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.

Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.

Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.

Prepare documents and maintain adherence to departmental standards.

Monitor status of assignments and any follow-up in association with manager plus supervisor in waiting list.

Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.

Inspect food and beverage product preparation programs and maintain goodwill of company

Company Name : Ritz Carlton, Bahrain, Hotel & Spa, Manama, Bahrain.

Period : 24/06/2014 to 06/11/2017.

Designation : Bartender

Key Work Profile:

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

Interact with customers, take orders and serve snacks and drinks

Assess customers’ needs and preferences and make recommendations

Mix ingredients to prepare cocktails

Plan and present bar menu

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience

Comply with all food and beverage regulations

Company Name : Renaissance Mumbai Conventional Center And Marriott

Executive Apartment.

Period : 22/04/2013 to 16/06/2014.

Designation : Bartender

Key Work Profile :

Responsible for opening and closing tasks

Perform in high traffic, high pressure environment

Maintain professionalism and proper etiquette at all times

Provide excellent service and recommendations to guests

Develop and maintain relationships with guests and local community by providing tailored service

Served large parties and special events

Provided menu information and offered recommendations

Responsible for opening and closing tasks

Maintained knowledge of full menu and promotions

Prepared and set up for private parties and occasions

Academy Name : Cocktails & Dreams

Completed 6 months Bartender course

Period : 4th September to 4th March

Company’s Name : Kings Coffee & Pizza, Afghanistan, in US Army

Base, Fob Shank.

Period : 05/02/11 to 07/04/12

Designation : Coffee & Pizza Maker.

Key Work Profile : Making & serving Pizza & Coffee to the Customers.

Responsibilities : Responsible for taking Customer orders on the counter & serving them as per order. Indenting, procuring & Storing the required quantity of ingredients per day for making Pizza & Coffee.

Company’s Name : Pepato Italian take away restaurant.

Period : 07/06/2007 - 31/01/2011

Designation : Owner

Key Work Profile : Handling Restaurant (Family Business).

Responsibilities : Taking care of the restaurant. Handling staff, taking order on phone, making roster, ordering raw materials, taking party orders, Maintaining cash, closing cash, taking care of bank account.

Company’s Name : Jet Airways (I) LTD

Period : 21/11/05 to 29/05/07

Designation : As a customer service and security staff

Key Work Profile : Securing company’s assets as well attend passenger’s

queries.

Responsibilities

Handled : Handling passengers in the boarding hall, handling ramp duties, checking of the cleaners and loaders on the aircraft, Secondary ladder point check, valuables and weapon handling, catering duties, Guide international passengers at domestic arrivals, checking of cabin as well as holds of an aircraft, baggage make up area duties, checking of the boarding pass. Handled Domestic as well as International arrivals and departures.

Company’s Name : Hotel Intercontinental The Grand Mumbai

Period : 01/12/03 to 28/02/05

Designation : Sales Executive

Key Work Profile : Sales of loyalty cards, banquet sales, room booking.

Responsibilities

Handled : Selling loyalty cards to privileged customers in which they were offered privileges like discounts on room booking, dining, holiday package etc. Sale of banquet hall as per the requirements of packs. Booking of lawn for seminars, meetings and functions.

PROFESSIONAL

QUALIFICATIONS

EXAMINATION

BOARD/UNIVERSITY

YEAR OF PASSING

SCHOOL/COLLEGE

T.Y.B.COM

DELHI COMMERCIAL UNIVERSITY

MAY 2005

CORRESPONDENCE

H.S.C.

MUMBAI BOARD

MARCH 2000

SATHAYE COLLEGE

S.S.C.

MUMBAI BOARD

MARCH 1997

AIRPORT HIGH SCHOOL

ABILITIES

Can maintain friendly and growth promoting team spirit.

Can deal with a variety of people with different temperament.

An ambition to be a part of growth oriented company by being a long-term asset to the same and to grow & prosper along with the organization.

PERSONAL DETAILS

Date of Birth : 03rd February, 1981.

Marital Status : Married

Languages Known : English, Hindi, and Marathi

Fathers Name : Late. Mr. Pralhad Tanaji Sawale

PASSPORT DETAILS

Passport no : W1673315

Place of Issue : Mumbai, India

Date of Issue : 16/06/2022

Date of Expiry : 15/06/2032

Additional Qualification : Completed 2 semesters of Diploma in Advanced

Software Technology from CMC Limited.

Date: (Jagdish P Sawale)

Contact this candidate