Support Specialist Delivery Driver
Resume:
Mickenson Merantus
Logistics/Security Technician - Delivery Professional
Brooklyn, NY
******************@*****.***
Summary of Qualifications
●Trilingual: Fluent in English, French & Haitian Creole
●Reliable and self-motivated professional with a strong work ethic
●Proven ability to work independently and collaboratively in fast-paced environments
●Skilled in multitasking, time management and problem-solving under pressure
●Quick learner with the ability to adapt to new technologies and processes
EXPERIENCE
Dahl Core Security, New York, NY - Security Services Officer
OCTOBER 2024 - PRESENT
●Provided front-desk security and access control for entry/exit points of high-traffic facility
●Screened visitors and verified credentials compliant with organizational protocols
●Maintained a safe and welcoming environment for clients, staff and volunteers
●Conducted regular foot patrols to ensure premises safety and respond to incidents/emergencies in order to deter theft and unauthorized activity
●Monitored surveillance systems and coordinated with building management and emergency services as needed and responded to security breaches
●Completed detailed incident reports and shift logs compliant with site-specific guidelines
FedEx, Brooklyn, NY - Package Delivery Driver/Logistics Support Specialist
NOVEMBER 2023 - JULY 2024
●Delivered parcels efficiently to residential and commercial addresses maintaining logistics and DOT compliance
●Safely loaded and unloaded packages, ensuring accuracy and care during transport
●Maintained clear communication with customers to confirm delivery details utilizing route optimization
●Resolved customer concerns promptly and professionally including last mile delivery
●Recorded delivery statuses, pickups and exceptions using mobile tracking systems
God’s Love We Deliver (Warehouse), Brooklyn, NY - Warehouse Associate
MAY 2023 - OCTOBER 2023
●Inventory control including packaging and preparing food items for delivery
●Labeled, tracked and stored products following food safety protocols
●Managed and reported damaged or expired goods
●Warehouse operations including maintaining cleanliness and organization of storage areas
De Janeiro Warehouse, New York, NY - Warehouse Facilities Specialist
OCTOBER 2022 - APRIL 2023
●Inventory tracking, received and sorted incoming shipments and tagged merchandise
●Safely packaged and prepared items for shipping compliant with company standards
●Freight handling of fragile merchandise carefully avoiding damage
●Logistic support logging shipment tracking data including any discrepancies
●Monitored damaged goods and coordinated with management for resolution
EDUCATION/CERTIFICATIONS & LICENSE
Institution Mixte Les Braby, Port-au-Prince, Haiti – High School Diploma
OCTOBER 2001 - JULY 2007
Digital Literacy Certification - IC3 GS6 Level 1
June 2022
New York State Security Guard
Expires - MAY 2027
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