Business Development Case Management

James Ropers

Oklahoma City, OK ***** 405-***-**** ***.******@*****.***

Strategic growth catalyst with expertise in business development, marketing, and go-to-market strategy. Results-driven professional with a proven track record of positioning companies for market success. Skilled at identifying growth opportunities, optimizing operations, and consistently delivering measurable results.

EDUCATION

Oklahoma State University Bachelors Diploma Graduated 1989

President’s Honor Roll

Orange Book

PROFESSIONAL EXPERIENCE

CompChoice, LLC Director of Business Development and Marketing

Oklahoma City, Ok September 2020-Present

Drive strategic expansion by leading all business development facets, such as market research, lead generation, customer acquisition, and closing high-value partnerships—driving year-over-year revenue growth consistently.

Created and executed targeted cost-reduction strategies in medical case management, reducing operational spend without sacrificing high-quality service delivery.

Revamped department processes through the introduction of scalable systems and automation tools, achieving measurable enhancement in productivity, reduced lead times, and decreased operational errors.

Work with compliance, legal, and service delivery organizations to ensure regulatory alignment, while simplifying client onboarding and retention processes to lead overall customer experience and satisfaction. Such as increasing the telephonic nurse case management sales by 100,000 covering lives while working as an Account Executive.

American International Group Pre-Injury Consultant

Dallas, TX December 2002 – 2020

Directed seven states' medical management services, implementing cost-containment strategies that reduced expenses by 15–20% and improved claims that managed with efficiency.

Established and sold return-to-work programs in collaboration with our insured clients, enhancing compliance with state regulations and recovery periods.

Negotiated vendor agreements and streamlined processes, increasing operational efficiency, decreasing turnaround times, and facilitating long-term cost savings.

Chaired AIG senior client and regulatory sessions; utilized Salesforce to analyze performance metrics and guide strategic decision-making.

REFERENCES

Missy Alcocer CEO Medconfirm 214-***-**** *****@**********.***

Sheila Laird Underwriting AON 281-***-**** ******.*.*****@***.***

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