Customer Service Data Entry
Resume:
Shelley A. Waller
Mineral Ridge, Ohio 44440
***********@*****.***
Objective
Seeking employment in a remote setting
Education
Bachelor of General Studies, August 2011
Youngstown State University, Youngstown, OH
Focus Areas: Early Childhood Education and Social Work
Experience
Small Business Owner 2015- Present
-Budgeting, customer service, media marketing, office skills, phone skills
Regional Scheduler (Remote) 2023
Paragon Planners
-Plan, organize and schedule meetings to fill client’s calendar, B2B calling in a Financial Setting.
Prepare daily and weekly Client reports, excellent Customer Service, Computer skills, Reading Skills,
Knowledgeable in Finance
Independent data collection specialist (Remote) 2021-2023
Global Data Collection Company (GDCC)
-B2B dialing, customer service, reading verbatim, sales knowledge
-Obtain business and consumer opinions for Market research and Consultancy agencies
-Transcribe incoming voicemails in Excel spreadsheet
Delivery driver 2019-2021
Road warrior delivery service
-Customer service specialist, delivery associate, trainee,
Production Worker 2016-2017
General Motors Corporation (GM)
- Moving assembly line, fast-paced environment, teamwork and focus
Bus Driver (CDL Class B) 2014-2016
Weathersfield local school
-Transporting student to and from school, bus aid, following safety rules first
-Following state and local traffic laws, CDL Class B
Administrative Assistant 2012-2013
-General office work, data entry, attention to detail, customer service,
knowledgeable in a business setting, intake appointments
- Assist in Human Resource dept, maintain HR employee files,
accounts receivable/payable using Accpac, Secretary for Audiology Dept.,
Cashier/Eagles Nest Assistant Manager 2008- 2011
Giant Eagle, Youngstown, OH
-Customer service, time management
Computer Skills
Knowledgeable in Microsoft Word, Excel, PowerPoint, Windows 10, Windows 11, Softphone, Nebu, Amazon Workspace, B2B dialing, data entry, salesforce, google chrome.
Contact this candidate