REMOTE DATA ENTRY CLERK
Killeen TX. 76549
**************@*****.***
Data Entry Clerk with 4+ years of experience verifying complex data, inputting figures into client databases at a quick pace, and maintaining the confidentiality of sensitive material. Possess an excellent understanding of CRM software and a higher- than average KPH rate.
P R O F E S S I O N A L E X P E R I E N C E
R O I Productions Tucson Az
Data Entry Specialist, Sept. 2019-Aug. 2022
• Complete all assigned data entry requests and tasks within required timeframes while maintaining a high-level of quality
• Maintain a 99% accuracy rate by assessing client and account documents for errors according to standard practices
• Contact customers to resolve any issues with their source data
• Guarantee 100% customer confidence and satisfaction by educating them on the company’s confidentiality policies and procedures regarding their sensitive information
Harte Hanks Austin, TX
Data Entry Clerk September 2015-August 2019
• Compiled, sorted, and verified the accuracy of over 5000 data points a day, while generating daily reports project progress
• Tested client software updates by inputting new figures and examining the corresponding outputs
• Conducted secure follow-up phone call and emails to acquire clarification on missing or erroneous data from the clients
E D U C A T I O N
ITT Tech Tucson Az
May 1997 - Jun 1999
A D D I T I O N A L S K I L L S
• Expert with CRM software: Salesforce Sales Cloud & Freshdesk
• Proficient with Microsoft Office Suite (Access, Excel, Word, Outlook)
• Keystrokes per hour (KPH): 15,000
• Advanced knowledge of QuickBooks