Data Entry Customer Service
Resume:
Cecelia David
***********@*****.***
Work Summary
Experience in administrative, customer service, data entry, maintain schedules, mail, schedules, compile, sort and verify data for accuracy.
Enter course and event information for FDA. Enter AFV (accompanied field visit) information. Verify the information is entered for auditors. QC completed work. Meet deadlines, file completed work by employee numbers and or course numbers.
Enter new construction permits for residential appraisals. Link permits to residential real estate identification numbers (REID). Enter dimensions for completed property sketch. update permits. Meet deadlines for the property tax bill. File completed residential permits.
Enter ad number, make, model, and VIN (vehicle identification number) numbers. Enter changes to ads and meet weekly deadlines. File completed work.
Compile, sort and verify the accuracy of data before it is
entered.
Select materials needed to complete work assignments. Maintain logs of activities and completed work.
Store completed documents in appropriate locations. Compare data with source documents, or re-enter data in verification format to detect errors.
Batch work. Meet monthly deadlines. Create PIN numbers and company identification numbers. Assist with monthly mass mailings. Verify monies after entry using an audit detail sheet. Cancel subscriptions. Processing credit sheet for accounting.
Review pre-approved loan applications for incorrect data. Enter name, phone, fax numbers, e-mail, and address changes.
Verify all entered changes. Loan checks are processed after meeting deadlines.
File and maintain records.
Schedule appointments and maintain and update appointment calendars.
Hear and resolve complaints from customers or the public. Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided.
Schedule space or equipment for special programs and prepare lists of participants.
Perform duties, such as taking care of plants or straightening magazines to maintain the lobby or reception area.
Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
Keep a current record of staff members' whereabouts and availability.
Take orders for merchandise or materials and send them to the proper departments to be filled.
Collect, sort, distribute, or prepare mail, messages, or courier
deliveries.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Enroll individuals to participate in programs and notify them of their acceptance.
Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Greet visitors. Monitor visitors using the login book. Answer multi-line telephone system. Open incoming mail. Date, stamp, and separate invoices for the Purchasing Department. Prepare outgoing mail for pick up.
Verify incoming paper orders were the correct size, weight, and color. Meet deadlines. Pay invoices giving close attention to dates so discount could be taken. File paid invoices. E-mail accounting/client of short-paid invoices. Assist with yearly inventory.
Employment History
02/01/2008 - 06/01/2008
Ettain Group, Inc. (PPD), Data Entry Specialist
03/01/2007 - 01/01/2008
Today's Staffing (Wake County Revenue), Data Entry Specialist
12/01/2006 - 03/01/2007
Today's Staffing (Cox Auto Trader), Data Entry Specialist
02/01/2005 - 07/01/2006
Mb Staffing (NAHB), Data Entry Specialist
08/01/2003 - 12/01/2003
Tele-Sec Staffing, Inc (Freddie Mac), Data Entry Specialist
04/01/2001 - 06/01/2003
Image Graphics, Inc., Receptionist
10/01/1994 - 03/01/1999
Frank Parsons Paper Company, Receptionist
10/01/1994 - 03/01/1999
Frank Parsons Paper Company, Purchasing Agent Assistant
Education
2015-2019
Wake Technical Community College, Associate Degree in
Criminal Justice/Law Enforcement Administration
1968-1971
Theodore Roosevelt Senior High, Business Administration
1974-1974
Occupational Training Services Inc, Certificate for Clerk-
Typist
1976-1976
Howard University, Certificate in Accounting for Small
Business
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