Business Development Management

Akash Jayaraj

San Jose, CA *************@*****.*** 408-***-**** https://www.linkedin.com/in/akash-jayaraj-56b825213/ OBJECTIVE

Ambitious and dedicated Business Management student with a concentration in Marketing. Seeking opportunities in the field of business development and marketing to apply my creativity and analytic skills in a dynamic business environment. EDUCATION

Bachelor of Science in Business Management, Marketing San Francisco State University, San Francisco, CA Expected Graduation: June 2026

● Relevant Coursework: Information Systems for Management, Business Communication, Financial Accounting, Managerial Accounting, Microeconomic Analysis, Macroeconomic Analysis, Business Statistics. WORK EXPERIENCE

Engagement Management Intern, Glidersys Technologies - San Jose, CA June 2023- May 2024

● Developed and maintained strong client relationships through effective written and verbal communication skills

● Managed a portfolio of 200+ customer accounts, demonstrating accurate data entry and thorough organization skills

● Established efficient client management practices utilizing Excel software, resulting in a 20% increase in file accessibility

● Shaped company’s marketing strategies resulting in a 15% increase in client engagement Server/Host, The Olive Garden - San Jose, CA June 2021 - November 2022

● Managed seating and service of 100+ guests per shift using POS system, ensuring accuracy of customer requests

● Handled guest inquiries and concerns promptly and professionally, resulting in a 90% guest satisfaction rate

● Trained and mentored 10 new employees for various positions and responsibilities, demonstrating leadership skills Residential Property Management Assistant - San Jose, CA September 2021 - Present

● Oversaw residential property lease details for 20 tenants and 5 properties

● Managed tenant requests promptly and efficiently, coordinating with maintenance staff and contractors as needed

● Collected rent payments and relevant fees, maintaining accurate records and timely payments for property owners LEADERSHIP EXPERIENCE & ACTIVITIES

Vice President of Standards, Alpha Sigma Phi - Zeta Lambda April 2024- Present San Francisco State University, San Francisco CA

● Oversaw operations of a 25-member organization, ensuring proper conduct and upholding professionalism

● Mediated conflicts and disputes among members enforcing organization’s code of conduct, exhibiting problem-solving and conflict-resolution skills

● Implemented an engaging reward system to promote positive practices among all members

● Completed and submitted incident reports and updates to Alpha Sigma Phi Headquarters via Vault within 24 hours of all health and safety incidents

Vice President of Rituals and Traditions, Alpha Sigma Phi - Zeta Lambda December 2023- April 2024 San Francisco State University, San Francisco CA

● Planned and executed multiple events such as new member education, demonstrating organization skills

● Collaborated with other officers and committees to conduct activities and traditions, demonstrating teamwork and communication skills

SKILLS

Technical: Google Workspace, Microsoft Office Suite, Project Management Soft: Problem-Solving, Conflict Resolution, Workplace-Flexibility, Public Speaking, Event Planning

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