Service Manager Kitchen

Robert Watsky

Phoenix, AZ ***** 904-***-**** **********@*****.***

Willing to relocate to: Scottsdale, AZ - Phoenix, AZ - Peoria, AZ - Maricopa County, AZ EDUCATION

Florida State College, Jacksonville Jacksonville, Florida Associate of Arts in General Education Graduation: May 1999 PROFESSIONAL EXPERIENCE

Joe’s Crab Shack Tempe, AZ

Kitchen Manager February 2024-Present

● Oversee all kitchen operations, including implementing plate specs, conducting workshops, enforcing recipe standards, ordering from vendors, managing prep sheets and inventory, and maintaining health compliance through monthly inspections and action plans

● Handle administrative duties such as scheduling, payroll uploads, petty cash ordering, and evaluating kitchen budgets (declining and maintenance) on a monthly basis

● Lead hiring and training efforts for new kitchen staff while tracking food variance costs bi-weekly to reduce waste and optimize growth

Oregano’s Paradise Valley, AZ

Bar/Service Manager January 2022-November 2023

● Served as a member of the management team overseeing daily operations of a full-service restaurant, including ordering LBW, supplies, and produce from multiple vendors

● Hired, trained, scheduled, and managed staff while also assisting with new manager training as part of the company’s management training store

● Handled administrative duties such as cash handling, inventory, daily reporting, invoices, and HR documentation, and created marketing initiatives and staff contests to drive sales Dog Haus Biergarten Tempe, AZ

Bar Manager January 2021-January 2022

● Oversaw daily operations of a franchised counter service restaurant and full-service bar after being promoted from bartender to bar manager within one month

● Increased liquor sales to 30%, significantly outperforming the company-wide average of 5–6%, by training inexperienced staff into strong bartenders and developing cocktail and beer menus with corresponding training and POS updates

● Managed bar operations including ordering LBW, inventory counts, cash handling, and scheduling Americrown Daytona Beach, FL

Bartender February 2018-February 2020

● Bartended in a high-volume, fast-paced environment at the world-renowned Daytona International Speedway during the Daytona 500

● Operated solo and generated over $9,000 in sales during the race Hawkers Asian Street Fare Jacksonville, FL

Bartender/Server March 2019-January 2020

● Created craft cocktails using fresh juices and house-made simple syrups

● Oversaw preparation of all bar components, including syrups, shrubs, infused liquors, and other essential ingredients

Applebee’s Jacksonville, FL

Host/Expo/Server/Bartender October 2017-September 2019

● Worked in all front-of-house positions over the years and was invited back as a bartender after a three-year absence

● Maintained company standards by ensuring consistency in recipes and delivering high-quality service Buffalo Wild Wings Jacksonville, FL

Server/Bartender January 2014-October 2017

● Add one or two bullet points for this experience. Indochine San Marco Jacksonville, FL

Server/Bartender March 2015-January 2016

● Add one or two bullet points for this experience. SPECIAL SKILLS

● Leadership & Team Management

● Customer Relationship & Guest Services

● Profit & Loss & Financial Acumen

● POS & Cash Handling

● Staff Training & Development

● Marketing & Social Media Management

● Kitchen & Store Management

● Communication & Time Management

● Microsoft Office & Google Docs

● Event Management

● Bartending & Serving

● Purchasing & Inventory Management

● Food Handling & Hospitality

CERTIFICATIONS AND LICENSES

● ServSafe Certified

● Valid Driver’s License

● Food Handler Certification (Oct 2022 – Oct 2027)

● Title 4 Basic Liquor Law Training (May 2022 – May 2025)

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