Office Assistant Customer Service
Resume:
Kathy Mapp
Professional Office Assistant
Drexel Hill, PA 19026
*************@*****.***
Years of Administrative experience in a private and public setting. knowledge of medical records, and patient information. Professional demeanor, a self-starter one who works well with or without a coach. Authorized to work in the US for any employer
Work Experience
Front Office Receptionist/Career Resource Assistant Maturity Works - Lansdowne, PA
March 2018 to March 2020
• Provided customers with professional service
• Oversee the daily functions of the work place successfully
• Maintained the computer area, assisted clients using the computers
• Answered all incoming calls in a timely manner
• Faxed, Copied, Scanned and Data Entry
Hospitality Specialist
Compass Group - Philadelphia, PA
February 2016 to April 2017
• Greeted all guests who entered the British Airways Lounge
• Confirmed their travel arrangements
• Offered drinks and beverages
• Ensured that all guest needs and concerns were met Activity Coordinator
Parks and Recreations - Virginia Beach, VA
October 2011 to July 2015
• Responsible for creating and maintaining a safe and fun environment for children
• Redirected and refocused negative behaviors encouraged alternated behavior
• Identity with the children and participating in the gymnasium activities Customer Service Associate
Parks and Recreations - Virginia Beach, VA
October 2011 to August 2013
• Worked as a team player to complete special assignments accurately and efficiently
• Provided exceptional customer service to all patrons
• Processed account information and payments to star card accounts
• Cashed checks and money orders, made price adjustments
• Closed out each register at the end of the shift and made nightly deposits Education
Certificate in Career Development
Delaware County Community College
January 2003 to June 2003
Diploma in Business
West Philadelphia High School - Philadelphia, PA
September 1973 to June 1976
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