Customer Service Computer Science

Maya Jenkins

646-***-**** ***************@*****.*** New York, NY 10027

SUMMARY

Compassionate and motivated college freshman majoring in Computer Science, with hands-on experience in both education and hospitality. Skilled at supporting individuals with diverse needs, including children and elderly patients. CPR/AED certified. Proven ability to serve and lead in high-pressure environments, assist supervisors, train new employees, and maintain a positive and efficient workspace.

SKILLS

●Customer service

●Time management

●Decision-making

●Teamwork

●Examination grading

●Leadership strength

●Employee training

●Food allergies awareness

●Fast-paced environment adaptability

●Warm and friendly

●Cleaning and sanitizing

EXPERIENCE

Grader/Tutor, Wyckoff Kumon, November 2024 - July 2025

Wyckoff, NJ

●Graded tests and assignments with accuracy, following instructor guidelines.

●Tutored students requiring additional instruction and academic support.

●Entered grades and prepared reports for student progress tracking.

●Reviewed assignments for consistency and errors before final submission.

●Communicated progress updates and encouraged academic growth.

●Helped create a supportive and motivating learning environment.

Wait Staff Preceptor, Christian Healthcare Center, June 2023 - September 2024

Wyckoff, NJ

●Delivered excellent service to a high volume of daily customers.

●Experience with hosting, bussing, food running, and waiting simultaneously

●Supervised operations in two dining rooms simultaneously, ensuring smooth service flow and guest satisfaction.

●Assisted with various managerial duties including invoice scanning, inventory checks, organizing seating arrangements, and team oversight.

●Stepped in as acting manager during supervisor absences.

●Accommodated residents with medical conditions with professionalism and care.

●Assisted with full event setup, including table arrangements, décor placement, and coordination with staff.

●Trained new staff members and supported teammates during busy shifts.

●Resolved customer concerns to ensure a positive dining experience.

●Maintained cleanliness of restaurant and server areas with daily upkeep.

●Led by example to demonstrate efficiency, teamwork, and grace under pressure.

EDUCATION AND CERTIFICATIONS

B.S. in Computer Science (In Progress)

City College of New York (CUNY) — New York, NY

Expected Graduation: 2029

High School Diploma

Ramapo High School — Franklin Lakes, NJ

Graduated June 2025

CPR/AED Certified

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