Human Resources Real Estate

DARCIE MATTIX

***** ****** **** *****, ****, FL *3549

813-***-**** ******.******@*****.***

Administrative Operations ~ Business Support

PROFILE

Offer vast experience in customer-focused industries, with solid background in operations ranging from financial, human resources and workflow planning/coordination through customer consulting, sales, servicing, and issue resolution

Strong academic background including Bachelor Degree in International Studies and Associate Degree in Liberal Arts along with completion of Real Estate Licensing Course

Effectively prioritize, plan, organize, and manage projects/tasks to maximize productivity, efficiency and use of time and resources in achieving aggressive deadlines and performance goals

Motivating leader experienced in training, coaching and supervising staff; equally effective in independent, supervisory and collaborative teamwork roles

Dynamic communication and interpersonal relation skills instrumental to productively interfacing with customers, management and staff

P R O F E S S I O N A L B A C K G R O U N D

ESE Instructional Assistant/ESE Instructional Teacher, Pasco County Schools, Wesley Chapel, FL; 2016- present.

Caring for children with disabilities such as sensory disorders or a developmental delay. Supporting the lead teacher in the different ways to help the children develop social and emotional skills. It has been my honor to work with these children Trainer/Server, Ruth's Chris Steakhouse-Memphis, TN; 2013-2015

Contributed strong leadership skills toward training and coaching new server staff in broad areas of operation spanning POS systems and product knowledge through full-scope shift responsibilities

Consistently provided world-class service in consulting on selections, processing and serving orders and promptly responding to and resolving issues Corporate Trainer/Server/Bartender, Olive Garden-Tampa, FL; 2003-2012

Steadily progressed based on dynamic results in achieving projected goals across sales, customer service and surveys; included promoting to corporate-level staff training

Built a profitable, loyal client base through consistent delivery of high quality service E D U C A T I O N

Bachelor of Arts and Science, International Studies, University of South Florida-Tampa; 2012 Associates in Liberal Arts-Hillsborough Community College-Tampa, FL; 2009

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