Customer Service Representative
Resume:
KARINA PESQUEIRA
Email · *********.******@*****.***
To obtain long-term employment, and growth potential in a company where I can contribute my hardworking ability and my positive attitude
EXPERIENCE
AUGUST 2024-FEBUARY 2025
CUSTOMER SERVICE PAYMENT REP, LHH RECRUITING- VERRA MOBILITY
I was an inbound customer service representative that would take payments for car rental customers that would travel and go through toll bridges or got ticket violations. And I also working on the emails that where sent by the customers that needed us to resend them a copy of there payment receipt, violation image, or notice.
MAY 2020-AUGUST 2024
CAREGIVER
I moved to Mexico to take care of my grandparents for a couple of years. Then I moved back to Phoenix in July of 2024 to take care of my father.
AUGUST 2019-MAY 2020
RECEPTIONIST / SUPERVISOR, Nu Flow Phoenix
My duties include answer and make calls for new and previous clients. I supervised the sales team schedule their inspections and follow up appointments, Enter the contracts once the clients signed them and took their deposit over the phone. I would schedule lunch and learn / events of the sales team to participate in.
AUGUST 2011- AUGUST 2019
RECEPTIONIST, The Arizona humane Society
I maintained the incoming and outgoing calls for previous or new clients who have questions or need to make an appointment for the veterinary clinic. Additionally, I completed projects including creating documentation for events for the clinic. I have also trained multiple other receptionists in my time here.
EDUCATION
MAY 2002
HIGH SCHOOL DIPLOMA, south mountain high school
SKILLS
Bilingual/ Speak Spanish Fluently
Experienced in cash handling
Adept in Word, Excel, Outlook, Teams
Strong customer service orientation over 15 years
Answer Multi-line phone systems
Good team player with great ability to work well with others, fast learner, open to new ideas, and also work well without supervision
Contact this candidate