Accounts Receivable Human Resources

ANN L. GREEN

**** *** ***** *******, ********, NY 11204 · 718-***-****

************@*****.***

More than 20 years of experience in collections, billing, accounts receivable, and building customer relationships. Proven record of small group team management, conflict resolution, problem solving, and adaptability.

SKILLS

Chargebacks

Collections in major department stores

Credit/Cash Application

Report Generation

ACH posting

Excel

VSR

Blue Cherry

EXPERIENCE

01/2015 – 10/2023

ACCOUNTS RECEIVABLE ANALYST, One step up

Collecting over $100,000,000 on past due invoices on average, per year from major department stores, including TJ Maxx, Winner’s Stores, Ross Stores, Meijer’s, Burlington, Macy’s Backstage, Bloomingdales, and Boscov

Collecting over $1,000,000 in chargebacks on average, per year, reconciled aged receivables dating back 120 days

Applying of cash to open invoices in VSR and Putty

Assisting with month-end closing and preparation of end-of-month financial reports for accounting and senior management

Handling financial discrepancy disputes with clients, including late charges, prices differences, unapplied cash, markdown allowances, and shortages

Working closely with multiple departments, including Compliance, Shipping, and Sales

Responsible for keeping track of multiple customer credit lines

03/2003 – 08/2014

ACCOUNTS RECEIVABLE MANAGER/CREDIT MANAGER, Paco Sport

Supervised an AR department of seven

Handled inter-department collaborations, including Shipping, Sales, and Warehouse

Collected and reconciled on past due accounts worth over $1,000,000 on average, per year from major department stores, including JC Penny, Sears, Kohls, Shopko, Burlington, and Target

Performed mark-down allowances, chargebacks, and credit approvals via Excel and Blue Cherry systems

Developed working relationships with Factors and customers

05/2001 – 02/2003

ACCOUNT ANALYST, Kids headquarters

Collected on past due invoices

Worked with major department stores to reconcile invoices, apply credit, track shortages, and resolve customer requests that involved unapplied cash discrepancies, and chargebacks in a timely manner

BACKGROUND EXPERIENCE

SENIOR COLLECTOR, m. Hidary & Company, Inc.

Senior Collector, Worldwide Dreams

COLLECTOR, CIT Group

EDUCATION

B.B.A. IN MANAGEMENT, Baruch College

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