Disaster Recovery Hands-On

Joseph Whiting TECHNOLOGY OPTIMIZER WHO DELIVERS OUTCOMES WITHOUT NOISE

Seattle, WA • **********@*******.*** • 267-***-**** • www.linkedin.com/in/josephwhiting/

Senior technology leader with continuous experience in infrastructure, operations, and platform modernization. Known for delivering stable, scalable, and efficient systems that reduce operational risk and enable business growth. Skilled in simplifying complex environments, consolidating legacy systems, driving uptime, and implementing disaster recovery, all while operating with lean teams and cost-effective tools. Combines hands-on technical depth with strong business judgment. Brings a history of aligning infrastructure with enterprise goals, eliminating unnecessary complexity, and leading modernization efforts without overspending or overbuilding. Recognized for doing more with less, building high-performing systems that run with minimal manual oversight and enable teams to scale confidently.

NOTED FOR:

Lean Operations: At Atria Wealth Solutions, delivered stable infrastructure across six broker-dealer banks while keeping OpEx under $500K. Operated with a lean team of two FTEs and one contractor, supporting $100M+ in custodial assets.

System Consolidation: At Atria Wealth Solutions, eliminated over 750 legacy systems left by prior vendors. Streamlined the environment down to 250 active systems, reducing waste and improving system performance without increasing cost.

Production Reliability: Led four operations teams supporting $360B+ in managed assets. Standardized release processes and improved incident response, reducing issue volume by 20% through automation and monitoring.

Modernization and Containerization: At Parametric, migrated from legacy VM-based middleware to containers and transitioned deployment tooling to Octopus Deploy. Standardized routing using F5 to improve environment consistency and developer speed.

Core Skills that Align Technology Initiatives with Business Value and Impact

Infrastructure Strategy and Execution

Lean IT Operations

Business Continuity

Legacy Decommissioning

Virtualization (VMware, Proxmox, Docker)

Monitoring and Observability (LogicMonitor, Splunk, Grafana, Nagios)

Infrastructure as Code (Terraform, Chef, Ansible, Helm)

Platform Modernization M&A Integration

Linux Engineering and Automation

Team Leadership and Restructuring

DevOps Culture Delivery Pipelines

Open-Source Adoption

Budget and Cost Optimization

Incident Management Service Uptime

Security Compliance Risk Mitigation

Scaling and Simplifying Enterprise Systems

through Hands-On Leadership and Intentional Execution

Atria Wealth Solutions Remote (Seattle-based)

VICE PRESIDENT, TECHNOLOGY OPERATIONS 2020 – Present

Brought in post-acquisition to stabilize, modernize, and scale platform operations for a national wealth management firm supporting six broker-dealer banks and over $100M in custodial assets. Directed the full-stack transformation of infrastructure, DevOps, observability, and disaster recovery across production and DR data centers, while enabling development agility and reducing operational overhead.

Platform Stabilization & Infrastructure Transformation

Stabilized fragmented systems inherited through M&A, eliminating chronic outages and achieving near-zero incident performance across environments.

Led a comprehensive virtualization audit, reducing VM footprint from 1,000+ to ~250 systems by retiring obsolete infrastructure and automating lifecycle management.

Designed and deployed a second datacenter in Las Vegas for disaster recovery, enabling seamless failover via DNS routing with no reliance on third-party vendors.

Scaled infrastructure to support four additional bank acquisitions, maintaining uptime and performance while keeping annual OpEx below $500K.

DevOps Modernization & Developer Enablement

Standardized and automated CI/CD pipelines for Ruby on Rails and Node.js microservices using Capistrano, Shipit, and Slack-integrated orchestration.

Empowered dev teams to self-serve deployments and significantly reduced release friction.

Implemented Infrastructure as Code (IaC) with Terraform and job automation via Rundeck, improving consistency, auditability, and delivery velocity.

Containerized key workloads to increase portability and deployment speed, using lean docker-compose and systemctl which aligned with workload predictability and team size—a deliberate architectural choice to minimize operational overhead without sacrificing scalability or reliability.

Rescoped risky, monolithic releases into structured per serivce runbooks—resulting in 100% reduction in deployment-related incidents and 50% faster deployment times.

Observability, Monitoring & Incident Response

Migrated from legacy Zabbix/Grafana to LogicMonitor enterprise monitoring, enhancing visibility and enabling proactive alerting.

Deployed containerized ELK stacks for centralized logging and created custom dashboards to monitor user-facing KPIs (e.g., report generation time, queue depth).

Owned the incident lifecycle—from alert tuning to response workflows and RCA—embedding SRE principles into daily operations.

Team Leadership & Strategic Oversight

Managed a lean technical team (2 FTEs, 1 contractor) while scaling platform coverage and complexity.

Directed global delivery from multiple Managed Service Providers (MSPs), including Globant and EnterpriseDB (EDB), ensuring service quality, accountability, and alignment with internal SLOs.

Reprioritized development to eliminate toil and technical debt, enabling a 66% reduction in support team size without impacting service quality.

Oversaw vendor management, third-party SLAs, and capacity planning for hybrid infrastructure including VMware ESXi clusters, storage arrays, and enterprise networking.

Acted as the bridge between engineering, product, and executive stakeholders to align SRE priorities with business goals and platform scalability.

Parametric Portfolio Associates (Eaton Vance) Seattle, WA

ASSOCIATE VICE PRESIDENT SENIOR MANAGER, IT PRODUCTION OPERATIONS 2017 – 2020

MANAGER, IT APPLICATIONS 2016 – 2017

Led infrastructure operations for a $360B+ investment platform under intense regulatory and market pressure. Rebuilt a struggling internal team, standardized platform support, and brought operational maturity to homegrown tools and trading systems.

Directed four teams: Application Support, Database Engineering, Middleware, and Release Management, ensuring consistent performance and 24/7 availability.

Led infrastructure expansions, including active-active data center migration, and improved system failover and routing.

Reduced developer deployment time and support escalations by over 20% through process automation, improved alerting, and release coordination.

Migrated from Chef to Octopus Deploy across 50+ environments; standardized container workflows and optimized environment routing using F5 load balancers.

Airbiquity Seattle, WA

SENIOR SYSTEMS ENGINEER 2012 – 2016

Supported global telematics platforms for major automotive OEMs, spanning production-line connectivity and post-sale diagnostics. Maintained uptime across four continents, developed monitoring solutions, and surfaced a $200K billing error through custom analytics.

Managed virtual infrastructure (XenServer, CentOS, MySQL) supporting high-volume monolithic Java services for thousands of Ford, Nissan, and Renault vehicles, and Shell logistical fleet diagnostics for fuel delivery trucks throughout the EU.

Deployed global infrastructure using F5 GTM/LTM for uptime and reliability across regional data centers.

Built monitoring and data pipelines using Docker, Splunk, Grafana, and Hadoop ecosystem to support high-throughput log analysis and error detection.

Additional Experience

Roles in NOC management, systems engineering, and DevOps at:

Accretive Technology Group, Big Fish Games, Marchex, Motorola, Microsoft, Hewlett-Packard, Comcast, Bechtel, and others.

Programing and code

Proficient in scripting and automation using Bash, Python, Perl, and PowerShell across Linux and Windows platforms. Experienced in infrastructure-as-code with Terraform/Palumi (HCL) and configuration management using Ansible, Puppet and Chef (YAML/JSON). Strong background in observability tooling such as splunk/elk, datadog, dynatrace and appDyanamics. Expert in alert logic customization using regex, custom scripts, and integrations with platforms like LogicMonitor, Zabbix, Grafana, and Nagios. Skilled in developing monitoring pipelines and automating telemetry to support high-availability systems and proactive incident response.

Education and Certifications

MS, Information Systems Management, University of Washington, Foster School of Business, Seattle, WA

BS, Information Systems and Technology, Drexel University, Philadelphia, PA

Certifications: ITIL Foundation v3

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