Technical Support, Nutrition, Arts, Music, Driver, Cleaning
Resume:
Ami
Massarella
BZ Driver, Nutrition, Tech
Professional, Artist
***.**********@*****.***
linkedin.com/in/amimassarella
github.com/AmiArtthou
Arts portfolios available upon request
OTHER SKILLS/ QUALIFICATIONS
-Web Development - SaSS, HTML, React.js,
Javascript, Python, Express.js, Node.js, git,
Figma, Canva, mySQL, JSON, Jira & Agile, APIs.
-First Aid & CPR/AED level C (BL), exp. 2027.
-Nutrition (certified GAPS Nutrition Coach).
-Grocery store and food warehouse experience
-Dental Office Experience, with interest in
holistic dentistry (incl. Orthotropics &
Myofunctional Therapy.
-Childcare - ECA (Daycare, Child-Minding).
-Cust. Serv., Sales, Social Media Marketing.
-Kids’ Gymnastics Coach Experience.
-Special Needs Volunteer Assistant.
-JK/ SK Teaching Assistant.
-Cleaner/ Janitor experience.
-Microsoft Office, Adobe Suite.
-Teaching/ Training/ Mentoring.
-Server. Hostess. Barista. Chef Assistant.
-French - studying online to become fluent.
-Writing (creative, music, copy, resume-writing).
-Research & Science Hobbyist.
OTHER INFO & ACCOMPLISHMENTS
● Completed an 80-page, paid assignment for
well-known Lex Fridman Podcast in 2022, doing
social media management, episode notes & guest
research/ suggestions!
● Lead & recruited a team of students to
complete my set design ideas for all 4 annual
school musicals. Received school ‘Heida’ award.
These projects’ paintings were also displayed in
the hallways for years to come.
● Backpacked in British Columbia while working
at farms (WWOOFing), busking, selling my art,
working; and meeting other travellers,
business-owners and locals.
● Was part of the winning team for Toronto Open
Data’s Hackathon in 2023. Our project on GitHub:
github.com/manyprojects/open-data-toronto
E D U C A T I O N
Piano Technician Diploma CMAC
(MARCH 2025 - CURRENT)
Kaggle Certificate in Python (2024)
Computer Science Certificate - TMU (2021)
Preparing for Uni Math - UofT (2017)
BrainStation Alumni, Software
Engineering
SEPT 2023 - DEC 2023, TORONTO, ON
GAPS Coach Training Ltd. 2020 Certified
GAPS Nutrition Coach
APR - JUL 2020
Huron Heights High School Diploma
SEPT 2005 - JUN 2010
References available upon request.
E X P E R I E N C E
Freelance Art/ Music, Driving & Tech Services AmiArtthou.se JAN 2005 - CURRENT, CANADA & REMOTE
● Tech Support: Web Design/ Dev. VHS-to-Digital Conversion. Apple Support. Data Recovery.
● Graphic Design: Interpreted client needs for creating business cards, logos, large murals, album covers, paintings, websites, pamphlets, creative writing/ social media marketing.
● Visual Arts: Showcased in art shows, community projects, markets, online, and in competitions such as live painting event Art Battle in North Bay on August 25, 2023.. Other shows include Amsterdam Factory Fundraiser for Japan in Toronto in 2012, 2010 at Upper Canada Mall, Chatters Cafe in 2010, High School art shows (2006 – 2010), and ‘Earth & Fire’ in Toronto (2009). Graphic and UX Design, Adobe Photoshop, Corel Painter. Computer Animation & 3D Modelling via Blender. Photography, Videography/ Editing, iMovie, filming (owns a video drone). Painting & Illustration (Acrylic, Oils, Watercolor, digital), Sculpture (Clay, wood), Murals. Sewing.
● Theatre: Organised events, volunteers, and community projects; such as for local artists with Raw Art Group. Set design and stage production for local theatre productions. Acting in improv workshops & local theatre. Background Actor in various film productions in Toronto (Showcatcher Talent & other agencies 2024 - current). Voting on play submissions for One Act Play Festival.
● Dance: Light hobby experience in various styles over the years such as Swing, Salsa, Contact, Contemporary, Jazz, Acro, Tap, Pole, Competitive Gymnastics, Hip Hop.
● Musician: Singer, guitarist, keyboardist. Live music performances with original and cover bands as well as solo work at venues, and street busking. Recording and composing using Garageband, Sibelius, Logic and Pro Tools. Session singing in professional studio environments. Released songs on Spotify. Hosted band practices and some open mic nights.
● Professional Driver: BZ License (School Bus Driver Training, 2023). Domino’s Delivery Driver - March 2023 - Jun 2023. Courier at Foodora - Dec 2017 - Feb 2019. Uber Driver since May 2025. Admin Assistant York Dance Academy
AUG 2024 - CURRENT, AURORA, ON, CANADA - PART-TIME
● Checking students/ families in and out of classes, providing information, doing payments and invoices, and updating accounts. Phone calls and emails. Making and handing out graphic design/ promotional materials. Liaising with the dance teachers.
● Cleaning, re-stocking, opening and closing. Cash reports. Leaving notes for other staff for next day operations.
● Assisting with computer software and hardware troubleshooting and with studio equipment.
● Tasks as needed in the studio, including taking student costume measurements, fitting dance shoes, decorating the studio for events and holidays, and photography. Assistant Instructor STEM Minds Corp.
FEB 2024 - JUNE 2024, AURORA, ON & NB, CANADA - PART-TIME (season ended)
● Assisted lead instructor with classes and March Break Camp. Delivered fun, hands-on, educational STEM programming for children ages usually 4-7. Provided supervision, support and coaching to students in subjects such as Scratch coding, Dash robotics, circuits, model airplanes, animation, crafts.
● Travelled to schools with materials needed and set up the class before student arrival.
● Helped with: maintaining positive relationships with host communities, daily program management and administration, assisting with promotion of STEM Minds programs and registration, liaising with students, families and community groups in a professional fashion; supervising junior instructors and instructors-in-training, cleaning before and after class.
● Participated in evaluations, completing reports, taking photos, and providing feedback. Technical Support & DSAT Coordinator Transcom N. America OCT 2020 - SEPT 2022, ON & NB, CANADA - FULL-TIME
● Advised customers, recommended solutions, investigated and informed, mobilized repairs, and resolved technical issues. Support for mobile devices, computers and other devices as well as insurance and services, with speedy problem-solving and creativity. Used and implemented resources while sometimes thinking up creative workarounds for odd technical issues.
● Continuously updated knowledge with changing information, privacy policies and protocols. Used various tools such as screen-sharing.
● Top-ranking (2nd in Canada for a couple months). Got promoted to desktop/ laptop tech-support and then became a ‘DSAT Coordinator’, providing written evaluations for other advisors’ calls.
● Served a wide range of customers in USA/ Canada with passion, enthusiasm, positivity, de-escalation, listening skills, empathy, logical understanding, and friendly rapport/ humour that got praise from customers and team.
Personal Assistant/ Artist Bluenote Lounge (Startup) JUL 2016 - MAR 2019, TORONTO, ON - PART-TIME
● Advised on Technical Support and computer work such as websites, social media, ads, research, and ordering/ printing graphics. Responsible for time management and admin/ organization.
● Conducted research and Communicated with service-providers and the music community (Social Media and Face-to-face Networking to gather clientele). Co-managed & executed plans. Recruited potential staff, clients and tenants..
● Implemented artistic ideas interpreted from business-owner’s requirements via graphic design, artwork, and renovation/ interior design of hotel rooms. Also planned events & hosted live music entertainment & open mic nights at the space.
● Assisted the Chef in cooking and creating menus, and served & bar-tended on event nights.
*Other experience in customer service, childcare, cleaning, the food industry etc. available upon request*
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