High School Data Entry
Resume:
SHANEKE HENRY
CONTACT
EMAIL:
************@*****.***
PHONE:
ADDRESS:
16A East Lane, Kingston 4, JMAW04
EDUCATION
ST. ANDREW TECHNICAL HIGH SCHOOL
(SIXTH FORM) Kingston, Kingston
Completed coursework towards High School Diploma (Jul 2018)
Relevant Coursework:
Agricultural Science
Environmental Science
Biology
Communication Studies
Extracurricular Activities:
Information Technology
Club and STATHS sixth form association
THE QUEENS SCHOOL FOR
GIRLS Kingston, Kingston
High School Diploma (Jul 2016)
Relevant Coursework:
Agricultural Science
Electronic Document
Preparation and
Management
English Language Mathematics
Human & Social Biology
Caribbean History
Geography
Social Studies
Extracurricular Activities:
Sign language club
4H club
French club Queens Student council
ADDITIONAL SKILLS
Proficiency in Microsoft Word
EXPERIENCE
Hospital Administrator's Assistant The Bustamante Hospital for Children (summer programme), Kingston, Kingston / Jul 2017 - Aug 2017
●Filing of documents
●Receiving and sending out telephone calls
●Making appointments for meetings ● Typing letters and memorandums
Registration Clerk
The Bustamante Hospital for Children (summer programme), Kingston, Kingston / Jul 2017 - Aug 2017
●Communicating patients and staff
●Data entry for patients (registering patients)
●Receiving and sending out telephone calls
●Filing of documents
Customer Service Representative
Itelbpo Smart Solutions, Kingston, Kingston/ Oct. 14-
2020 - June 2022
●Communicating with customers and colleagues
●Data entry for customers
●Receiving and sending out telephone calls
Customer Experience Agent
Jamaican Agent Services Limited (Alorica), Kingston,
Aug. 16, 2022 – Nov. 28, 2022
Communicating with customers and colleagues
Making inbound and outbound calls
Microsoft Excel
Very good multitasker and organizer
Fast learner (demonstrative learner)
Team player
Excellent and efficient typist
Sutherland Global, Kingston. Dec. 2022- March 2023.
Communicating with customers and performing retention strategies.
Inbound and outbound calls when necessary.
Concentrix, Kingston and St. Andrew (UWI) July 31, 2023- Nov. 8, 2023.
Communicating with customers and colleagues.
Providing customers with information, via chat and phones.
Receiving telephone calls.
CERTIFICATIONS
Caribbean Examination Council Certification
Caribbean Advanced Proficiency Examination Certification
Contact this candidate