Customer Service Representative
Resume:
Ravyana Cartwright
Dallas, TX *****
*******************@*****.***
Professional Summary
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Remote Customer Service Representative
secured assist-De Kalb, TX
November 2024 to Present
support government-based contracts with customer service. DSP (Direct Support Professional)
Texarkana Resources for the Disabled, Inc.-Texarkana, AR May 2024 to November 2024
We provide education, training, and support to enable all persons with disabilities to reach their highest level of potential and self-sufficiency within the community and helping people with disabilities reach their highest potential in the community.
Assistant Manager
dd's DISCOUNTS - Ross Store Inc.-Dallas, TX
January 2022 to December 2023
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other SITes.
Answered customer questions about sizing, accessories, and merchandise care. Amazon Fulfillment Associate
Amazon-Dallas, TX
January 2022 to September 2022
Followed procedures at all times for personal and team safety. collaborated eftectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing. Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts. Housekeeping
The Oaks Nursing Home-Texarkana, TX
July 2019 to October 2021
Helping the residents with anything they need, Caregiver patient care Cared for residents in assisted living facility and delivered high-quality support to meel reeas.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Package Handler
Pilgrim's Pride-Mount Pleasant, TX
December 2019 to March 2021
Preparing the food to be ready to be shipped out to the storeHousekeeping Inspected final products to assess compliance with quality standards and established tolerances.
• Resolved issues quickly to maintain productivity goals. Inspected and adjusted work performed to meet expectations. Took on additional shifts during peak work periods to keep projects on schedule. Education
High school diploma
Texas High School - Texarkana, TX
Skills
• Order Picker
• Toddler care (2 years)
• Case management
• Food Preparation
• Microsoft Word (3 years)
• Financial services
• Typing (2 years)
• Customer service (8 years)
• Care plans
• Warehouse Experience (Less than 1 year)
• Microsoft Access (3 years)
• Materials Handling
• Load & Unload (1 year)
• Working with people with developmental disabilities
• Laundry
• Front desk
• Cash handling
• Daycare
• Home Care
• Caregiving (2 years)
• Hotel experience
• Sales
• Order fulfillment (2 years)
• Employment & labor law
• Cleaning Experience (3 years)
• Money handling (3 years)
• Load & unload
• Long term care
• Supervising experience
• Forklift
• Packaging (3 years)
• Pallet Jack
• Patient monitoring
• Retail sales
• Infant care
Certifications and Licenses
CPR Certification
May 2024 to Present
CNA
First Aid Certification
Certified Home Health Aide
Pallet Jack Certification
AED Certification
Guard Card
Driver's License
July 2020 to March 2029
HACCP Certification
ASQC Certification
Certified Quality Auditor
Contact this candidate