Sap Basis Technical Support
Resume:
NARASIMHA
CHILUKURI
**********@******.***
Dayton, OH 45402
SAP Basis Manager with 11+ years of experience, specializing in SAP HEC and RISE with SAP environments. Expertise in SAP Basis implementation, upgrades, administration, and technical support across diverse landscapes (ECC, S/4HANA, BW, PI/PO, SAP BTP). Proactive, results-driven professional with a focus on service delivery, client satisfaction, and risk-managed project execution. Skilled at leading cross-functional teams, managing cloud transformations, and optimizing resources for maximum efficiency. Recognized for problem- solving, continuous learning, and effective communication, with a passion for aligning IT solutions with business objectives. PROFESSIONAL SUMMARY
SKILLS
Managed SAP S/4HANA Cloud
migrations as part of RISE with
SAP offerings, ensuring seamless
transition to cloud environments
with minimal downtime and
performance optimization.
•
Administered SAP BTP (Business
Technology Platform) services,
including Integration Suite,
Extension Suite, and SAP HANA
Cloud, ensuring efficient system
integration and extension of SAP
functionalities.
•
Implemented SAP HANA
database administration,
including system replication,
backup and recovery strategies,
and performance tuning to
ensure high availability and
disaster recovery (HA/DR).
•
Led system upgrades and
patches across multiple SAP
landscapes (S/4HANA, ECC, BW),
using tools like SAP Software
Update Manager (SUM) and
Maintenance Planner to ensure
compliance and security.
•
Optimized SAP system
performance through regular
monitoring using SAP Solution
Manager, identifying bottlenecks
and enhancing overall system
stability.
•
Cloud4C Services - SAP Service Delivery Manager
Hyderabad, India • 07/2022 - 03/2024
Project #1 MARAFIQ Water & Power (Saudi Govt)
Coforge India - Senior SAP Consultant
Gurgaon, India • 10/2021 - 05/2022
Project #2 Bechtel (Philadelphia) USA
Globtier Infotech & DXC Technologies - Senior SAP Consultant Noida, India • 10/2018 - 02/2021
Project #3 JCB India Pvt Ltd (Faridabad)
WORK HISTORY
Responsible for SAP BASIS operations, ensuring system stability, upgrades, and support aligned with business needs.
•
RISE with SAP and SAP BTP environments, ensuring seamless integration, performance, and service delivery.
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Skilled in coordinating technical teams and stakeholders, managing SLAs, project timelines, and driving continuous service improvement.
•
Enhanced service quality by addressing client concerns quickly and professionally, and supporting cloud transformations and migration to SAP S/4HANA.
•
As a Senior SAP BASIS Consultant managing projects handles system architecture, installations, upgrades, and performance tuning across landscapes and the lead technical planning, guide junior consultants, and ensure successful project execution aligned with SAP best practices.
•
Improved SAP system efficiency by identifying and resolving complex configuration issues.
•
Provided expert-level support to clients experiencing technical difficulties with their SAP systems, ensuring prompt resolution of issues.
•
As a Senior SAP BASIS Consultant managing projects oversees end-to-end technical delivery, including system setup, migrations, and upgrades & coordinate with cross-functional teams to ensure project milestones, performance, and compliance with SAP
•
Performed SAP System Copies
and Client Copies in cloud-based
and hybrid environments,
ensuring seamless data migration
and system refresh for SAP HANA
and S/4HANA landscapes.
•
Mahatma Gandhi Kasi Vidyapeeth
Kashi, Uttar Pradesh • 07/2006
Bachelor of Science: Computers
Edinburgh Napier University
Edinburgh UK • 06/2012
Master of Science: Business
Information Technology
EDUCATION
QUALIFICATION
Team Lease Digital Pvt Ltd - SAP Team Lead
Bangalore, India • 05/2017 - 07/2018
Project #4 Hindustan Shipyard Limited (Vizag) Indian Navy Cryptograph Technologies Private Limited - SAP Team Lead Hyderabad, India • 03/2017 - 04/2017
Project #5 Mazagon Dock Shipyard (Mumbai) Indian Navy SEMENCTIC Information Technology - SAP Basis Consultant Bangalore, India • 11/2014 - 01/2017
Project #6 JDE & DEMB (Sara Lee)
SEMENCTIC Information Technology - Associate Consultant Bangalore, India • 08/2012 - 10/2014
Project #7 Axalta Coatings
standards.
As a SAP Team Lead manages and guides a team of consultants, ensuring timely delivery of SAP solutions and support. coordinating tasks, resolve issues, and serve as the main point of contact between technical teams and stakeholders.
•
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
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I led SAP implementation projects as the Team Lead, overseeing end-to-end delivery from planning to go-live.
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I managed and coordinated BASIS team activities, ensuring alignment with project timelines and SAP best practices.
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I worked closely with clients and cross-functional teams to ensure seamless system integration and successful user adoption.
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As an SAP BASIS Consultant, I was responsible for system administration, including installation, configuration, and maintenance of SAP systems.
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I handled performance tuning, system monitoring, backups, and supported upgrades and patches across development, QA, and production landscapes.
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As an SAP BASIS Associate Consultant, I assisted in system installations, configurations, and routine maintenance tasks.
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I supported senior consultants in monitoring system performance, applying patches, and resolving technical issues.
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I also contributed to documentation and ensured compliance with SAP standards during project activities.
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WORK AUTHORIZATION
• Valid Authorization to work in USA : EAD Valid through 03/10/2030
• Valid Driving License (Real ID) : VQ305951 Valid through 05/13/2029
• Sponsorship required Now/Future : No
Countries Traveled: United States, United Kingdom, Nederland's, Dubai, South Africa, Malaysia, and Turkey.
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