Customer Service Support
Resume:
BD CREATIVE
ID: 000**********
Driver’s License: Code 10
Address: **** ****** **** ******,
Benoni, 1519
*****.*******@*****.***
I am a hard-working, motivated, and enthusiastic Administrator with 2 years professional working experience. I am well known for my ability to meet, achieve and exceed company objectives and I always strive to achieve the highest standard possible, at any given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiple projects and priorities at the same time. EDUCATION
A N G E L I N A V A N ESS A M B A T H A
.
* Ekurhuleni East TVET College
December 2019
N4 - N6 in Tourism Management
Fast learner and easy to adapt.
Customer Service & Support.
Requirement Identification &
Implementation.
Stakeholder Engagement & Relationship
Building.
PROFESSIONAL ATTRIBUTES
• Customer service oriented and
relationship building.
• Good administration and time
management skills.
• Able to work under pressure with tight
deadlines.
• Proactive and Result Driven.
PROFESSIONAL PROFILE
PERSONAL INFORMATION
SKILLS
WORK EXPERIENCE
Avis Fleet
December 2021– Current
Summary of Roles Held:
• Customer Support Administrator
CUSTOMER SUPPORT ADMINISTRATOR
Key Functions & Responsibilities:
• Provide administrative support to the team, sales and customers throughout the life cycle of all contracts to ensure the mitigation of risk of non-compliance.
• Provide accurate quotes to customers aligned to specifications and timelines.
• Ensure that all orders are processed within agreed timeframes as per customer requirements and within the agreed parameters.
• Ensure that contract administration and reassessments are captured and quoted as per customer requests.
• Ensure that vehicle contract activation is completed within 5 days of receipt of all documents.
• Provide efficient administrative support in respect of ad hoc projects for Sales and customers.
• Update and maintain the FMS and DMS databases to ensure legal requirements are met.
• Manage the administrative components of the VAPs (Value Added Products) life cycle to ensure the integrity of all data.
• Support the sales team and manage the contract and relationship with customers. REFFERENCE
Ann Steenberg
Manager
Linda Lengoati
Supervisor
Contact this candidate