RJ
RAVIKUMAR JAMBULINGAM
***************@*****.*** +91-957******* CHENNAI, TAMIL NADU 600054 WWW: Bold Profile Dynamic professional with a proven track record at Securitas India, excelling in incident reporting and control systems monitoring. Adept at fostering community relationships and enhancing customer satisfaction through proactive problem-solving. Recognized for effective communication and team leadership, driving safety compliance and operational efficiency in high-pressure environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Complex problem-solving
Team sports
Community relationships
Rehabilitation management
Microsoft Office
Progress monitoring
Customer satisfaction
Maintain safety
Active listening
Order management
Sales processes
Business development and planning
Incident reporting
Control systems monitoring
CCTV surveillance
Equipment troubleshooting
Sales strategies
Logistics coordination
Team leadership
Time management
Effective communication
Proactive problem solving
Safety compliance
Securitas India CHENNAI, India
GSOC LEAD
02/2024 - Current
Effectively managed time to ensure timely task completion and adherence to deadlines.
Reviewed incident reports for accuracy and completeness before submission to management.
Coordinated with departments to maintain a safe working environment during operations.
Monitored control systems, responded to alarms, and troubleshot equipment failures.
Detected emergencies through attentive listening and observation to initiate appropriate responses.
Completed shift logs and reports detailing routine activities and critical incidents.
Patrolled premises during events to maintain order and enhance security measures.
Monitored CCTV systems and authorized entry by reviewing guest identification and employee credentials.
Summary
Skills
Experience
RT ENTERPRISES CHENNAI, INDIA
SALES MANAGER
03/2022 - 01/2024
Coached employees in effective selling techniques and promoted cross-selling initiatives to increase revenue. Cultivated and maintained customer relationships while identifying needs to offer tailored services.
Applied proactive management strategies to grow sales and improve profit margins.
Resolved customer relations issues promptly to enhance client satisfaction.
PMSC CHENNAI, INDIA
CARGO SURVEYER
05/2021 - 12/2021
Tracked orders and notified customers of status or potential delays.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Generated documentation and information required for customer shipments.
Conducted investigations to resolve issues related to logistics and cargo movements.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar. HARBOUR RUBY SINGAPORE (On-Site)
DECK CADET
01/2020 - 01/2021
Navigated the ship under the direction of the captain, and studied actionable insights to avoid collision.
Performed deck maintenance and upkeep, and reported abnormalities.
Chipped, painted, and ground deck to maintain structural integrity.
I stood watch while underway to facilitate communications, and maintain onboard safety and security.
Inspected lifesaving and visual-signaling equipment for defects. HIMT CHENNAI
Associate of Science in GMDSS
GOC NO:10488
COIMBATORE MARINE COLLEGE COIMBATORE
Bachelor of Science in NAUTCAL SCIENCE
MANGALORE MARINE COLLEGE MANGALORE
No Degree in PERSONAL SURVIVAL TECHNIQUES
COMPLETED PERSONAL SURVIVAL TECHNIQUES,
FIRE PREVENTION AND FIRE FIGHTING,
ELEMENTARY FIRST AID,AND
PERSONAL SAFETY AND SOCIAL RESPONSIBILITIES,
SECURITY TRAINING FOR SEAFARERS WITH DESIGNATED SECURITY DUTIES HSC ERODE
High School Diploma
SSLC ERODE
High School Diploma
Education
Supervised a team of 16 staff members
Resolved product issues through consumer testing
Used Microsoft Excel to develop inventory tracking spreadsheets Achieved best cadet through effectively helping with chief officer Best Employee Award from Securitas India
Certified deck cadet, Harbour Marine Groups Sdn Bhd training Certified cargo surveyor, Pacific Marine Surveyors and Consultants - 7 months GMDSS certificate
PSCRB
AFF
MFA
ADHARSH, VIDHYALAYA EDUCATIONAL INSTITUTION, SSLC 79% PASSED OUT 2013 ADHARSH, VIDHYALAYA EDUCATIONAL INSTITUTION,HSC 78% PASSED OUT 2015 COIMBATORE MARINE COLLEGE,BSC NAUTICAL SCIENCE 75% PASSED OUT 2019 English
Tamil
Tamil: First Language
English: B2
Upper Intermediate (B2)
Ravikumar Jambulingam
Accomplishments
Certifications
Additional Information
Languages
Languages
SIGNATURE