Customer Service Delivery Driver
Resume:
professional summary
experience
Texas City, TX *7591
W: ****.*********@*****.***
Customer service
Stocking
Delivery Driver Experience
Manufacturing
Customer Care
Teamwork and collaboration
Tool operation
Heavy lifting
Heavy equipment operation
Problem-solving
Loading and unloading
Machine operation
Hand and power tools
skills
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sharde
papillion
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Dynamic and detail-oriented professional with extensive experience at Wieland, excelling in machine operation and quality control. Proven ability to troubleshoot effectively while maintaining a safe work environment. Strong teamwork and collaboration skills, complemented by a solid background in customer service and problem-solving. Committed to achieving production targets and ensuring top-notch results.
Wieland Texas City, TX
June 2024 - July 2025
Material Handler/Machine Operator
Adjusted machine settings such as speed, feed rate, and blade tension based on material type and thickness
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Monitored machine operation to detect any issues or malfunctions, promptly troubleshooting and resolving problems
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Performed regular maintenance tasks including cleaning, lubricating, and replacing worn- out parts
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Maintained a safe working environment by following all safety protocols and wearing appropriate protective equipment
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• Collaborated with team members to prioritize work orders and meet production targets Inspected finished cuts for quality assurance, making adjustments as necessary to achieve desired results
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Utilized measuring tools such as calipers or tape measures to verify dimensions of raw materials before cutting
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Assisted in loading/unloading materials onto the saw machine using cranes or other lifting equipment when required
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Maintained a clean work area at all times ensuring compliance with workplace cleanliness standards
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Amazon La Marque, TX
May 2023 - May 2024
Delivery Driver
• Loading and unloading packages to deliver to customer
• Followed scanning, tracking and documentation procedures to avoid errors.
• Drove safely in adherence with state and federal laws.
• Coordinated suitable routes to meet schedule demands.
• Collected and recorded customer payments with accuracy.
• Met deadlines while working autonomously in fast-paced environment. Sam's Club Las Cruces, NM
August 2021 - November 2021
Member Support
education
Greet each member with a cart Reinforce mask requirement and to make sure they have their membership card.
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• Boosted family member support and understanding with direct counseling.
• Supported team members by backing up anyone in need of extra help. Met production targets consistently by working fast, avoiding errors and supporting team members.
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The Home Depot Las Cruces, NM
October 2020 - July 2021
Cashier/Sales Associate
Stock shelves; maintain cleanliness, and organizing materials and products to support sales and safety.
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• Assist customers with finding products needed and organize hardware dept.
• Understood and used basic selling skills to engage and present solutions.
• Wiped and sanitized shelves, counters, and displays to maintain store and office cleanliness.
• Set up and organized merchandise displays to comply with brand standards. ClearCorrect Round Rock, TX
April 2019 - July 2021
Manufacturing Technician
• Operate production equipment according to current work instructions and station manuals.
• Clean and inspect product sub-assemblies.
• Fabricate, finish, clean and sort final products and accessories utilizing station specific tools.
• Collaborate with leads, managers and co-workers to meet production schedules.
• Electronically log production batches for each assigned station. Maintain cleanliness of production equipment, work station, tools and personal protective equipment.
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• Assemble packaging for shipping and packages finished products. UHC United Healthcare Temple, TX
November 2018 - January 2019
Customer Service Representative
• Outstanding customer service, communication, and interpersonal skills. Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision.
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Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner.
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Finish Line Texas City, TX
April 2017 - July 2018
Cashier/Sales Associate
Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return.
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• Packaged customer purchases in an organized fashion.
• Demonstrated proficiencies in telephone within a high-volume environment.
• Addressed concerned/upset/angry guests researched and rapidly solved. Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
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• Explain all details of payment method to the customers. Associate - general studies
College of the Mainland, Texas City, TX
December 2024
High school diploma
LaMarque High School, La Marque, TX
May 2017
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