Systems Administrator Senior
Resume:
Johnny Lane
SENIOR SYSTEMS ADMINISTRATOR
773-***-**** ********@*****.***
Johnny Lane ********@*****.*** 773-***-****
SUMMARY
● Ten plus years of experience engineering, implementing, managing, troubleshooting client-server networks.
● Microsoft Certified Systems Engineer (MCSE)
● Azure AD, Intune, Autopilot, M365 experience
● MECM site system installation, upgrades, administration & troubleshooting
● Deep firsthand operating system deployment experience
● Advanced patch management engineer/administration experience
● Engineer, monitor, troubleshoot application/package deployments.
● Active Directory - Group Policy management - SQL/SSRS reporting – custom reports
● Excellent soft skills - Basic PowerShell scripting - Automation
● Documentation – Security vulnerability remediation
● A focused, detailed professional with a passion for technology and appetite to learn. EDUCATION
Bachelor of General Studies Dec 1984
Northern Illinois University – DeKalb, Illinois
SKILLS
● M365
● Microsoft Defender
● Autopilot
● Entra ID
● DNS
● Software troubleshooting
● Windows
● Help Desk
● Microsoft PowerPoint
● Microsoft Word
● Microsoft Excel
● Microsoft Outlook
● Customer service
● Communication skills
● Time management
● Microsoft Office
● SCCM
● Operating systems
● Intune
Johnny Lane
SENIOR SYSTEMS ADMINISTRATOR
773-***-**** ********@*****.***
Johnny Lane ********@*****.*** 773-***-****
● Azure
● IT
● Active Directory
● System administration
● Writing skills
● English
● Microsoft Windows Server
● Cloud infrastructure
● Microsoft SQL Server
● Systems analysis
● Server management
● SSL
● Systems engineering
● SSRS
● Desktop support
● Technical writing
● Network support
● Computer skills
● Technical support
● Organizational skills
● Customer support
● Analysis skills
Johnny Lane
SENIOR SYSTEMS ADMINISTRATOR
773-***-**** ********@*****.***
Johnny Lane ********@*****.*** 773-***-****
EMPLOYMENT HISTORY
Senior Desktop Administrator Mar 2024 - Present
BNL Consulting
● AWS Administrator
● Microsoft Entra Id Administrator
● Intune – Autopilot Engineer/Administrator
● Google to M365 Migration
● SharePoint Administrator
● Microsoft M365 Administrator
● Jira-Service Desk Queue/Ticketing
● Documentation
● Microsoft Defender for M365
● Patch Management
MECM Team Lead Aug 2022 - Mar 2024
Infosys Richardson, TX
● Team Lead – MECM CB 2203
● Azure AD & Intune configuration, administration, troubleshooting
● Autopilot – Win10/Win11 deployments
● Windows 10/11 servicing & upgrades
● Patch management administration
● JAMF - knowledge but no experience
● Application/package deployments PSADT
● MECM in console upgrades-migration
●
●Customer Engineer
Jan 2021 - Aug 2022
JDATSG
McKinney, TX
● Training delivered to MSFT customers
● Modern Device Management, Autopilot
● MECM installation, configuration, troubleshooting
● On-site customer response for assigned open cases.
● DSE-resolute service engineer for Microsoft clients
● Phone advisories – white Boards - troubleshooting
● MECM installation, configuration, upgrades training
● OSD – patching – application deployment training
● WSUS administration-patching troubleshooting/remediation training Johnny Lane
SENIOR SYSTEMS ADMINISTRATOR
773-***-**** ********@*****.***
Johnny Lane ********@*****.*** 773-***-****
Lead Patch Management Administrator Aug 2019 - Jan 2021 Collabera- Santander Consumer Dallas, TX
● Primary role – patch management configuration, deployment, troubleshooting
● Site administration, configuration, troubleshooting, health monitoring
● MECM in-console site upgrade
● Applications & packages deployment - troubleshooting
● Supported Windows servers 200*-****-****
● Heavy SCCM OSD support – Windows 10 builds, upgrades, migrations, imaging
● Windows 10 Servicing via MECM
● SQL/SSRS reporting – created custom queries, software updates dash boards
● Change management - Service Now - Basic PowerShell scripting Senior MECM Engineer, Compliance Operations
CSI Technologies (Deloitte LP) Jan 2017 - Aug 2019 Chicago, IL (Remote)
● In-Console SCCM 2012 upgrade to CB
● Operating system deployment-imaging; Win7 to Win10 migrations
● Microsoft Azure/0365 company sponsored training.
● SQL/SSRS Reporting – Custom reports
● Monitoring, troubleshooting, remediation clients/patches/deployments.
● Service Now - change management liaison for operations group.
● Basic PowerShell scripting knowledge
● Active Directory/GPO management
Global Infrastructure- SCCM Administrator Jan 2016 – Jan 2017 IBM Columbia, MO
● Manage SCCM 2012 R2 Infrastructure for various IBM clients.
● SCCM In-console upgrades
● Software Updates – app/package deployments.
● Troubleshooting, resolution of SCCM infrastructure issues
● MP, DP, Replication, site system communications
● AD/SCCM Role Based Administration
● Technical writing/documentation of process
● Service Now change management - L1 & L2 training. Senior Systems Analyst Jun 2014 - Jan 2016
Kohl’s Corporation Menomonee Falls, WI
● SCCM 2012 Administrator
Johnny Lane
SENIOR SYSTEMS ADMINISTRATOR
773-***-**** ********@*****.***
Johnny Lane ********@*****.*** 773-***-****
● Primary role – security vulnerability management/remediation
● SCCM, PSEXEC, PowerShell, and other tools to remove threats.
● Software removal, software upgrades, OS upgrades Global Windows 7 Desktop Engineer
Johnson Controls, Inc.
Feb 2011 - Jun 2014
Milwaukee, WI
● Migration Lead Windows XP – Windows 7
● Configured light-touch & zero-touch automated OSD installations Integrated with Feb 2011 - Jun 2014
Milwaukee, WI
Lead Store Technology Support Engineer
Johnson Controls, Inc.
• Build, test, deploy Win 7-8.1-10 images.
● Image management – Active directory
● Process Improvement documentation
● Service Now - documentation development
● Tenable Security Center – Trend Control Manager
● MDT - Asia, Africa, Europe & Asia Pacific
● Remote management/troubleshooting SCCM 2012 client issues
● O365 roll-out troubleshooting/remediation.
● Client health troubleshooting/remediation
● AD administration – Group policy administration
● SCCM 2012 log file analysis to determine root cause. CERTIFICATIONS
MCSE – Microsoft Certified Systems Engineer
AWS Cloud Practitioner
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