Receptionist

Erika Vallejos

North Richland Hills, TX *****

Email: ****************@*****.*** Phone: 682-***-**** Willing to Relocate: Dallas-Fort Worth, TX Area

Professional Summary

Dedicated and personable professional with experience in customer service, office administration, and early childhood education. Known for strong communication, organizational skills, and the ability to work effectively with clients and team members. Demonstrated ability to adapt quickly and take initiative in fast-paced environments.

Professional Experience

Vendor

PCA Companies - North Richland Hills, TX July 2024 - Present

- Provide exceptional customer service and product information to clients

- Communicate clearly with customers and team members

- Maintain strong product knowledge to support sales Office Administrator / Front Desk

Houston Industrial Tradesmen / Lonestar Forklift - Midland, TX October 2023 - May 2024

- Served as the first point of contact for clients and callers

- Managed multi-line phone system and routed calls efficiently

- Maintained accurate filing systems and financial records, including credit card reconciliation

- Handled transportation forms and general office coordination Guest Service Representative

European Wax Center - Midland, TX February 2023 - October 2023

- Welcomed clients and promoted product packages

- Maintained cleanliness and organization of front entrance

- Delivered personalized customer interactions to enhance experience Teacher

South Plains - Midland, TX April 2018 - November 2020

- Implemented age-appropriate curriculum in a safe learning environment

- Developed positive relationships with children and their families

- Connected families with appropriate educational and community resources Education & Certifications

- High School Diploma / Some College in Early Childhood Education Trinidad State Junior College - Trinidad, CO

- Completed Private Dental Program - Holman Dental, Midland, TX (2016)

- CNA Certification

- Child Development Associate (CDA) Certification

Skills

Microsoft Office Suite, Strong Communication, Leadership & Team Management, Organizational Efficiency, Customer Relationship Management, Bilingual: English, Negotiation & Conflict Resolution

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