Team Leader

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

ASHJA CONWAY

MCDONOUGH, GA 30253

470-***-**** ***********@*****.***

Experienced team leader with a proven track record of directing workgroups, developing effective strategies, providing comprehensive training, and setting ambitious goals. Skilled in obtaining valuable feedback from team members to continuously improve performance. Possesses excellent interpersonal and communication skills, enabling seamless collaboration and effective dissemination of goals and vision. Known for a big-picture focus and the ability to inspire success through clear and persuasive communication. A natural problem solver, networker, and consensus builder, consistently driving positive outcomes. Customer Focus

Coaching and Mentoring

Performance Improvement

Quality Control

Workplace Safety

Operations Management

Production Monitoring

Motivational Abilities

Employee Scheduling

CORTLAND

Leasing Hub Team Lead September 2021 - Current

Provided training to new employees regarding company procedures and safety regulations. Fostered teamwork, open communication, and employee recognition initiatives to create a positive work environment.

Maximized customer satisfaction by promptly addressing disputes, fostering effective communication, and consistently delivering high-quality service.

Accomplished various tasks efficiently and punctually. ASHLEY HOME STORE

Sales Office Coordinator May 2021 - September 2021 Supported sales staff in reaching targets through diligent follow-ups, scheduling appointments, and managing calendars.

Coordinated travel arrangements for the sales team to facilitate efficient trips for both domestic EDUCATION

REFERENCES

business meetings as well as international conferences. Enhanced report accuracy with thorough analysis of sales data, identifying patterns and areas of improvement.

Assisted in budget management by tracking expenses, analyzing trends, and identifying cost-saving opportunities.

KATE SPADE

Operation Manager October 2017 - October 2020

Maintained a compliant workforce by overseeing the operations staff and enforcing company policies. Encouraged employee empowerment in assuming responsibility for their tasks, culminating in strengthened accountability and superior performance outcomes. Played a key role in formulating strategic plans that incorporated input from stakeholders, supporting the organization's long-term growth objectives.

Streamlined operations to prioritize customer satisfaction with efficient dispute resolution, transparent communication, and top-notch service delivery.

HIGH SCHOOL DIPLOMA

Locust Grove High School

BACHELOR OF SCIENCE Psychology

Kennesaw State University

December 2020

Minor: Criminology

Available upon request

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