Administrative Assistant Customer Relations

CAMILLE A. BELL-SPENCE

** ****** ** ****** *** • Burlington, New Jersey 08016 • 609-***-**** •

***********@*****.***

OBJECTIV

E

To secure a position in a challenging environment that will utilize my administrative and customer relations skills, using my experience to make a valuable contribution to the success of an organization. SUMMARY OF QUALIFICATIONS

• Seasoned professional with over twenty years of administrative and human relations experience.

• Self-motivated with the able to set effective priorities and implement decisions to achieve immediate and long-term goals.

• Effective communicator with the ability to listen and quickly evaluate a situation.

• More than five years of database

experience. EMPLOYMENT

Medical Administrative Assistant Virtua Wound Healing Center, Willingboro, NJ 12/11- Present

• Facilitate the daily operation of the front

desk.

• Reconcile the daily and monthly accounts for upper management.

• Maintain patient’s electric charts.

Medical Receptionist U.S. HealthWorks Medical Group, Mt. Laurel, NJ 11/07- 12/11

• Greet, instruct, direct and schedule patients and visitors and prepare patient’s charts.

• Direct back-up for center manager in her

absents.

• Trainer and facilitator for all front desk

employees.

• Serve as a liaison between patients, insurance companies and medical support staff.

Receptionist/Scanner Atlantic Pacific Mortgage Corp., Mount Laurel, NJ 12/05 – 05/07

• Answered phones and responded to emails and fax

inquiries.

• Scan confidently documents into company

files.

• Run credit reports for loan officers.

● Independent loan closer

/ signing agent.

CAMILLE A.

BELL-SPENCE

Receptionist/Staff Support/CSR Pomerantz Staffing Services, New Brunswick, NJ 10/03 - 12/04 UMDNJ 12/04 - 06/05

• Collected patient’s co-payments and reconciled daily ledger for proper posting using IDX systems.

• Printed daily schedules to call and confirm patient’s appointments.

• Assisted patients with completing referral

request.

• Coding & Billing using

IDC9-CPT.

• Updated patient demographics for HIPPA

purposes.

Disability Representative Pathmark Stores Inc., Carteret, NJ 10/02 – 05/03

• Reviewed disability claims for missing

information.

• Approved or denied disability claims as mandated by state rules and regulations.

• Calculated and followed claims on a weekly base to ensure accurate payments.

Biller/Medical Assistant Doctor’s Care Center, East Brunswick, NJ 04/01 – 05/02

• Coding & Billing using

ICD9-CPT.

• Scheduled appointments for patients using

Medisoft.

• Called insurance company to obtain delinquent payments on patients’ accounts.

EDUCATION

Bachelor of Science in Healthcare

Administration Grand Canyon University

Billing and

Coding Chubb

Institute

Health Unit Coordinator/Medical

Assistant Middlesex County Vo-Tech

School

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