PROFILE
To get an opportunity where I can make the best of my skills, knowledge and contribute to the
organization’s growth. Seeking a position in a company where I can continue my career in the Medical
field and build a valuable skill set. Seeking a role where I can upgrade my skills with time and take the company to a better level.
CASSANDRA MAY
ADDRESS:
225 Sherbrook Blvd
Upper Darby PA 19082
PHONE:
EMAIL:
***************@*****.***
EDUCATION
Harris School of Business
March 2016
Certified Medical Assistant (Certificate)
GPA 3.9
CITE Business School
May 2007
Medical Billing and Coding (Certificate)
GPA 4.0
Northeast High School
June 2005
High School Diploma
GPA 3.8
WORK EXPERIENCE
Storage Rentals of America, Property Manager
March 2024 – Present
Answer and make calls
Follow up on reservations made for storage unit
Complete weekly walk throughs on property
Take payments for storage rent or and needs
Put in tickets for maintenance request
Mary Washington Hospital, Office Coordinator
December 2021 – August 2023
Answer and make calls
Schedule appointments for pre-employment
Prepare appointment information
Enter orders needed for appointments via data entry
Take message and provide information to nurse
Clear, place on hold, or deny employment on smart sheet
Kaiser Permanente, Customer Service Representative
October 2020 – March 2021
Made outbound reminder calls for health related appointments
Assisted members with scheduling, rescheduling, or confirming appointments
Further work history available upon request
SKILLS
ICD-9 Knowledge
Typing 50 wpm
Medical Assistant Certificate
Medical Billing and Coding Certificate
EPIC Knowledge