Customer Service Experience
Resume:
Jesenia Teliz
***************@*****.***
Skilled at working in fast-paced environments while maintaining strong attention to detail and excellent communication. Proven ability to meet goals, support team success, and deliver a positive customer experience. Experienced in using point-of-sale systems, managing inventory, and handling client inquiries.
Work Experience
Target – Team Member
Orland Park, IL 2024 – Present
●Provided fast, friendly customer service in a high-volume retail environment
●Operated POS systems and processed transactions accurately
●Assisted with inventory organization and restocking merchandise
●Maintained clean, well-organized sales floor and fitting room areas
●Collaborated with team to meet daily store goals
Sunrun Solar Company – Sales Representative
Chicago, IL 2023 – 2023
●Educated customers on solar energy products and cost-saving benefits
●Maintained accurate records of customer interactions and agreements
●Reached and exceeded weekly sales goals
●Build customer trust by clearly explaining product warranties and installation steps
Chicago Uniform Store – Retail Associate
Chicago, IL 2022 – 2023
●Assisted customers in selecting Chicago police uniforms
●Handled merchandise returns and exchanges efficiently
Restocked shelves and maintained inventory presentation
●Balanced cash register and handled end-of-day reports
Education
●Northern Illinois University, Dekalb IL
2022-2023
●Major Human and family services
●Minor human child development
Other,
National Guard Reserved
2023-Present
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