Qa Engineer E-Commerce

Nila Raju QA Engineer

CA +1-408-***-**** ************@*****.*** LinkedIn Work Authorization: Green Card SUMMARY

Experienced QA Engineer with 7+ years in automation and manual testing across cloud-based healthcare, embedded systems, e-commerce, and IoT platforms, ensuring delivery of scalable and compliant solutions.

Automation Expert skilled in Java, Selenium WebDriver, WebDriverIO, TestNG, Mocha, Robot Framework, API testing (Rest Assured, Postman), and performance testing using LoadRunner and JMeter.

DevOps and Cloud Integration Specialist, proficient in implementing CI/CD pipelines with Jenkins, GitHub Actions, ArgoCD, and integrating testing in AWS, Docker, Kubernetes environments.

Security and Compliance Testing Professional with hands-on experience in HIPAA compliance validation for healthcare and financial applications.

Proficient in Modern Testing Practices including TDD, BDD (Cucumber, SpecFlow), API contract testing (Pact, Dredd), service virtualization (WireMock, Mountebank), and infrastructure testing with Terraform and Terratest.

Agile Team Player experienced in backlog grooming, sprint planning, defect management using Jira, Confluence, and leveraging observability tools like New Relic, Dynatrace for quality monitoring. SKILLS

Programming Languages &

Frameworks:

Java, Python, HTML, CSS, JavaScript

Test Automation &

Frameworks:

Selenium, Selenium WebDriver, WebDriverIO, Mocha, TestNG, Robot Framework, Page Object Model (POM), BrowserStack, Appium, Manual and Exploratory Testing (Desktop, Mobile UI, Promotions & Loyalty Modules), Shift-Left Testing, Cucumber, SpecFlow, Karate DSLs, Smoke Testing, Regression Testing, Black Box Testing, White Box Testing, Test Driven Development (TDD), Business Driven Development (BDD), Integration Testing Database Testing: SQL, PostgreSQL, Test Data Management (Dynamic Pricing Scenarios, Test Data Generation Scripts with Python)

API & Backend Testing: Rest Assured, Postman, Swagger, WireMock, Mountebank, Pact, Dredd, API Unit Testing Performance & Security

Testing:

LoadRunner, JMeter, Junit, NUnit, XUnit, OWASP ZAP, HIPAA Compliance Validation, Axe, Lighthouse (Accessibility Testing)

Cloud & DevOps Integration: AWS (EC2, S3, RDS), Docker, Kubernetes, Terraform, Terratest Defect Management & Agile

Tools:

Jira, Confluence, Sprint Planning, Backlog Grooming, Retrospectives CI/CD & Infrastructure

Automation:

Jenkins, CI/CD, GitHub Actions, ArgoCD, Git, GitHub, Mocha Reports, Jenkins Notifications Compliance & Security

Standards:

HIPAA Compliance Validation, OWASP Security Best Practices, Accessibility Testing (Axe, Lighthouse)

Domain Knowledge: E-commerce Platforms, Healthcare Cloud Solutions, Embedded System & IoT Testing

(Hardware Interfaces, Embedded Firmware Validation) EXPERIENCE

Senior QA Developer, O'Reilly Auto Parts, CA Nov 2022 – Apr 2025

Designed and implemented automated test suites using WebDriverIO-Mocha and Playwright frameworks to validate critical e-commerce workflows, achieving a 30% reduction in checkout defects and improving cross-browser testing reliability by 30%.

Developed and maintained scalable regression suites to ensure seamless inventory synchronization across 5,000+ stores, accelerating feature rollout cycles and supporting dynamic pricing and promotions.

Engineered and executed API testing strategies using Postman, Rest Assured, and Java to validate real-time order fulfillment services on AWS, improving API reliability by 20% and ensuring robust service integration.

Led performance and load testing initiatives with JMeter, optimizing system scalability and reducing response times by 30% under peak traffic conditions for critical auto parts categorization and search workflows.

Implemented and maintained CI/CD-integrated smoke and security test pipelines using Jenkins, Selenium, TestNG, and GitHub Actions, achieving over 95% production deployment success rates and enabling continuous security validation.

Utilized Docker to containerize and manage consistent, isolated test environments across testing stages, improving environment reliability, enabling parallel test execution, and accelerating overall testing timelines.

Performed database validation using SQL on PostgreSQL databases to identify and resolve data integrity issues, improving backend system reliability by 99% and ensuring consistent inventory data across platforms.

Authored and optimized comprehensive positive and negative test cases for loyalty rewards, promotions, and shipping modules, enhancing customer navigation experience across desktop and mobile devices.

Spearheaded peer reviews for automation scripts, enhanced Mocha reporting, and configured Jenkins notifications to promote code reusability, improve team collaboration, and provide real-time QA visibility to stakeholders.

Collaborated with Agile teams during backlog grooming, sprint planning, and defect triaging using Jira and Confluence, expediting root cause analysis and boosting test case development speed by 20%. QA Engineer, Lighthouse Worldwide Solutions, CA Jun 2022 – Oct 2022

Analyzed system requirements and devised Embedded Systems Test Plans and Test Cases for Air and Liquid Particle Monitoring Systems, ensuring compliance with pharmaceutical cleanroom regulations and boosting device accuracy by 20%.

Developed and enhanced robust automated test scripts using Core Java, Selenium WebDriver, and TestNG, streamlining regression cycles, adapting to hardware/firmware updates, and reducing manual testing efforts by 35%.

Executed Integration, Functional, Regression, and Exploratory testing across particle counter systems, validating continuous data transmission, achieving 99.8% system uptime in hospital deployments, and enabling faster firmware certification processes.

Collaborated with Engineering and Product teams to refine new feature designs based on defect root cause analysis, contributing to Agile ceremonies and accelerating product improvement cycles by 15%.

Documented critical defects using Jira and peer-reviewed test assets and automation codebases to align with QA best practices, improving defect triage efficiency, test traceability, and overall automation repository maintainability. QA Engineer, Display Ride, CA Oct 2019 – Jun 2022

Crafted modular and reusable Selenium automation frameworks using Page Object Model (POM) to validate DisplayRide’s real-time driver safety dashboards, significantly reducing maintenance overhead and expediting script updates for UI changes and bug fixes.

Configured and optimized Jenkins CI pipelines to trigger automated execution of ride monitoring validation suites post- deployment, enabling rapid identification of safety-critical defects and ensuring uninterrupted service for drivers and riders.

Instituted a comprehensive API validation framework leveraging Postman, Swagger, and Jenkins integrations to test ride initiation, incident reporting, and alert mechanisms, ensuring robust, accurate backend communication between devices and central monitoring systems.

Executed Data-Driven Testing strategies with TestNG Groups and Parameterization to validate diverse ride metadata (GPS, duration, incident flags, uploads) across various vehicle conditions, increasing platform reliability for critical event capture.

Synthesized real-time device-to-cloud data integrity scenarios, validating emergency triggers and video evidence transmission without data loss or latency, improving incident response time and audit compliance by 20%.

Standardized cross-platform testing methodologies across Windows, Android, and iOS ecosystems to ensure consistent access to live monitoring, event notifications, and historical trip data, enhancing platform stability across diverse environments.

Benchmarked DisplayRide’s rideshare safety platform performance by simulating high-concurrency events (rides, alerts, dashboards) and identified critical scalability bottlenecks, providing actionable insights that strengthened system resilience under peak loads.

Instituted a JIRA-based defect triaging matrix and enhanced traceability by mapping test cases to user stories and requirements, improving critical defect closure rates by 25% and bolstering audit readiness for driver safety compliance.

Piloted API mocking initiatives to facilitate parallel development and early testing, increasing sprint velocity by 18% and accelerating the delivery of new ride safety features to production. QA Engineer, Change Healthcare, CA Jan 2017 – Sep 2019

Designed and implemented comprehensive test strategies for cloud-based healthcare solutions, validating functional, regression, interoperability, and system workflows across server, network, storage, and GPU-intensive environments to ensure compliance with healthcare data standards.

Developed and maintained automated test suites using Java and Selenium WebDriver for SaaS and API-driven healthcare applications, reducing manual testing efforts by 40% and improving quality assurance for critical clinical data exchange and revenue management platforms.

Configured and optimized CI/CD pipelines using Jenkins and GitHub, integrating automated testing processes into build and deployment workflows, accelerating release cycles and reducing time-to-market by 30% for payer and provider solutions.

Led user acceptance testing (UAT) sessions to validate software stability, provided feedback to stakeholders, and ensured product readiness for deployment, reducing post-production defects.

Conducted extensive performance, load, and scalability testing using LoadRunner to validate system reliability under high transaction volumes, identifying and resolving bottlenecks to improve throughput by 25% for claims processing and eligibility services.

Collaborated with engineering, product management, and architecture teams to refine feature specifications and develop targeted test plans, enhancing cross-functional alignment and reducing post-production defect rates by 20%.

Provisioned and validated hardware setups, including blade servers, rack servers, and fabric interconnects, to support seamless integration between infrastructure and healthcare data solutions, decreasing hardware-related production issues by 15%.

Built scalable and reusable automation frameworks using Java, Selenium, and Robot Framework, enhancing test coverage and ensuring reliability for interoperability APIs, real-time healthcare transactions, and EHR integration solutions.

Conducted security and compliance testing, including vulnerability assessments and HIPAA compliance verifications, mitigating cybersecurity risks and ensuring adherence to regulatory requirements for the protection of sensitive healthcare information.

Monitored and analyzed key quality metrics such as defect density, test execution rates, and coverage gaps to drive continuous improvement in testing practices and product delivery quality. QA Analyst, AIGSS, Chennai, India Feb 2007 – Apr 2009

Designed and implemented scalable automation frameworks using Java and Selenium WebDriver for functional and regression testing of web applications, reducing manual testing efforts by 40% and accelerating feedback during development cycles.

Conducted performance, load, and stress testing using JMeter and LoadRunner to assess application scalability under high traffic, identifying bottlenecks and improving the system’s ability to handle a 25% higher user load.

Executed end-to-end mobile application testing on Android and iOS platforms via BrowserStack to validate self-service check- in, mobile ticketing, and RFID baggage tracking applications, leading to a 40% reduction in lost baggage incidents.

Developed and executed API testing strategies using Postman and Rest Assured to validate RESTful services' functionality, performance, and security, detecting integration issues early and reducing post-release defects by 20%.

Performed security testing and vulnerability assessments using OWASP ZAP, identifying and mitigating critical security vulnerabilities to ensure compliance with industry standards and enhance the overall security posture.

Created Java-based dynamic test data generation scripts to support performance and load testing scenarios, reducing manual test data preparation time by 50% and enabling faster execution of large-scale test cases.

Integrated automated test scripts into Git-based workflows and ran comprehensive cross-browser and cross-platform testing using BrowserStack, ensuring consistent application quality across devices and browsers, leading to a 25% improvement in overall platform quality and a 15% boost in code quality. EDUCATION

Bachelor of Engineering in Electronics and Communication June 2002 - May 2006 Anna University (Government College of Engineering, Bargur)

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