Customer Service Store Manager
Resume:
Keaunii Smith
Savannah, GA *****
*****************@***********.***
Authorized to work in the US for any employer
Work Experience
Asssistant Manager
Express llc - Savannah, GA
August 2022 to Present
At Express, I was responsible for shipment, floorset and customer service. Store Manager
Cato Corporation / Its Fashion - Savannah, GA
March 2019 to July 2022
Manage entire store. Ensure that company policies and procedures are being followed to company standard. Also assist with customer service and daily operations in the store. Assistant Manager
Rainbow Shops - Savannah, GA
October 2017 to March 2019
• Assist store manager in maintaining profitability of the store by providing excellent customer service
• Follows all store policies and procedures to standards of store manager in compliance with company policies
• Assist in execution of all visual directives assigned to store
• Ensure proper display of current store promotions
• Handle any customer concerns, and ensure that customers have a satisfying experience
• Recruiting of new candidates for employment and training of new store associate PATIENT CARE TECHNICIAN
NEW HEIGHTS BEHAVIORAL SERVICES
February 2016 to October 2017
• Counseling and advising individuals on behavioral issues, decision making, and resolving minor issues
• Monitoring and maintaining behavior of individuals
• Preparing and maintaining behavior logs; including but not limited to communication of individuals' progress and services performed
• Checking medications to ensure accurate dispensary
• Moderate filing and documentation using TRAP software PATIENT CARE TECHNICIAN
GATEWAY BEHAVIORAL HEALTH SERVICES
March 2014 to February 2016
• Instructing and advising individuals on daily living skills in one-on-one and group settings
• Connecting admitted individuals with their communities and surrounding areas
• Maintaining client files
• Administering medication
• Transporting individuals to and from group centers and medical office visits Education
ASSOCIATE OF SCIENCE in PSYCHOLOGY
SOUTH UNIVERSITY
2015 to Present
DIPLOMA
Robert E Groves HIGH SCHOOL - Garden City, GA
2004 to 2008
Skills
• CASH (4 years)
• CASH HANDLING (4 years)
• CLERICAL (Less than 1 year)
• DATA ENTRY (Less than 1 year)
• MS OFFICE (Less than 1 year)
• Scheduling
• Sales
• Retail Management (4 years)
• Merchandising (4 years)
• Customer Service
• Payroll
• Retail (6 years)
• Store Management Experience (2 years)
• Loss Prevention
• Profit & Loss
• Management
• Recruiting
• Interviewing (2 years)
• Assistant Manager Experience
• Medication Administration
• Supervising Experience
• Sales Management
• Operations Management
Certifications and Licenses
Driver's License
Additional Information
SKILLS
Counseling Cash Handling Data Entry expertise
Administration Customer Service Clerical office support Supervisory MS Office proficiency TERAP software proficient
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