Customer Service Package Handler

Eric Kamara

*** ******** ** ********** ***** Island 02908

267-***-**** ************@*****.***

Profile

Goal oriented professional with experience in customer service, labor, and food service seeking growth and development opportunities with values-based employer utilizing my diverse skill set while contributing to the success of the team and organization

Skill Sets

Communication

Customer Service

Responsible

Creative

Flexibility

Strong work ethic

Consistent

Team-oriented

Hands-on

Customer Service

Communicated with team during meetings to ensure their understanding of daily plan for all routine and non-routine activities, daily specials, special events and goals

Trained new hires and incumbents to establish product knowledge, explain company policies, safety regulations and develop interpersonal customer service skills

Inventoried and maintained stock and supplies, maintaining strict company budgets

Resolved customer complaints by actively listening to fully understand the problem and selected effective solutions to ensure customer satisfaction

Demonstrated flexibility and provided support to all team members during peak hours

Deli Associate

Cleaned dining tables, the serving counters, and work areas

Provided excellent customer service and promoted special events and offers

Served food and drinks, provided samples for customers and packaged orders

Took customers’ orders, prepared food, drinks, and ensured kitchen staff fulfilled orders correctly

Package Handler

Worked with team to assemble, seal, and load packages into correct trucks

Read and comprehended labels to ensure proper processing

Lifted parcels that weigh up to 75 lbs.

Used scanners to track parcel information, such as a receipt or package condition

Sorted items according to the destination

Work History

UPS Package Handler 2021

Renewal by Anderson Sales Associate 2020

Giants Deli Associate 2018

Education

Pennwood H. S. Diploma

West Chester University Junior

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