Customer Service C A

P E R S O N A L P R O F I L E

Motivated and bilingual (English/Spanish) professional with

experience in customer service, retail, and healthcare administration. Recognized for being a quick learner, dependable team player, and strong communicator.

Committed to providing high-quality service and

continuously growing both personally and professionally. C O N T A C T D E T A I L S

Mobile: 661-***-****

Email: ***.*******@*****.***

Address: 1404 Cottonwood Rd, Bakersfield 93307

C E R T I F I C A T I O N

REGIONAL OCCUPATIONAL CENTER

Fashion Merchandising Jun 2020 – Aug 2020

Nail Technology Aug 2022 – May 2023

DESTINY

MACIAS

P R O F E S S I O N A L C A R E E R

BAKERSFIELD ORAL SURGERY & IMPLANT CENTER

– RECEPTIONIST

Oct 23’ - Nov 24’

Provided professional and compassionate service to patients and families

Managed insurance billing, verifications, and monthly reconciliation Drafted treatment letters and maintained accurate patient records Coordinated appointments and checked in patients for surgeries and consultations

ALDO – LEAD SALES REPRESENTATIVE

Nov 22’ - Nov 23’

Delivered exceptional customer service in a fast-paced retail environment

Operated the cash register and managed daily sales transactions Led the sales team to consistently meet and exceed weekly store goals Trained new team members and supported management in daily operations

E D U C A T I O N

FOOTHILL HIGH SCHOOL

Graduated with diploma

Aug 19’ - Jun 23’

S K I L L S

Customer Service Excellence

Bilingual (English & Spanish)

Quick Learner & Multitasker

Strong Verbal & Written Communication

Team Collaboration

Upselling & Sales Techniques

Reliable & Professional

Adaptable & Willing to Learn

BAKERSFIELD COLLEGE

Majoring in childhood development

Jan 25’ - present day

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