Customer Service Front Desk
Resume:
CURRUCULUM VITAE
*****************@*****.***
Maurine Wairimu Kahure
PROFILE
Experienced waitress with exceptional customer service skills adept at addressing concerns and ensuring satisfaction strong communication and multitasking abilities in fast-paced environments. Detail oriented with focus on accuracy in order processing and payment handling proven team player and collaborating effectively with colleagues.
WORK EXPERIENCE
JUNE 2023 -2025 : Q-SPOT LOUNGE
WAITRESS
Welcomed and served guests professionally
Took accurate food and drinks orders using Pos system
Deliver meals and checked for guest satisfaction
Prepared different meals on time
Multitasked effectively in a fast paced environment handling multiple tables and prioritizing tasks
Making sure order is well produced
JAN 2022-2023 : SILENT LOUNGE
WAITRESS
Attentively addressing customer inquiries concerns and special dietary requirements.
Collaborated with kitchen and front desk teams
Maintained dining area cleanliness
Providing exceptional customer services ensuring a positive dining experience for customers
Greeted customers warmly and promptly seated them creating a welcoming atmosphere.
FEB 2020- 2021: Double Café –Othaya
WAITRESS
Welcomed and served guests professionally
Assisted with beverage preparation and order tracking
Efficiently took orders, accurately processed payment and managed table turnovers
EDUCATIONAL BACKGROUND
JAN 2026- N0V 2020 –KIAHAGU SECONDARY SCHOOL
Kenya certificate of secondary education
2022-2023 - The Nyeri National Polytechnic
Artisan in Hospitality Food and Beverage
2024-2025 :The Nyeri National Polytechnic
Certificate in Hospitality Food and Beverage
SKILLS AND ABILITIES
Customer service – Provide excellent service address concerns
Communication – Clear, concise,verbal, and written skills
Teamwork – collaborate effectively with colleagues
Attention to detail – Maintain accuracy in order of processing and payment handling
Multitasking – handle multiple tasks in a fast paced setting
REFEREE
Rachel Wanjiku
Supervisor
0722865611S
Contact this candidate