High School Customer Service

Al Balko

** * ******

Seaside Park, New Jersey **752

*******@*********.***

908-***-****

Objective: To obtain full-time employment in the Food and Beverage Industry

Highlights of Qualifications:

•Ability to work in a diverse environment

•Full availability and flexible hours regrading scheduling

•Strong communication skills

•Superior knowledge of a full stocked bar

Employment History

January 2008 to current

Adam Safeguard Toms River, New Jersey

Apprentice/Assistant to owner

•Surveillance including data collection for clients

•Background Checks

February 1989 to November 2007

Harrah’s Casino Atlantic City New Jersey

Bartender

•Utilized the micros computer system to ensure accountable register protocol.

•Mixed and served beverages ( alcoholic and nonalcoholic) to guests, and prepared drink orders for beverage servers.

•Prepared garnishes, drink mixes and coffee while ensuring the bar was appropriately stocked.

•Rang up transactions and balanced cash drawer at the end of the shift.

•Maintained and practiced the companies policies, internal controls, gaming regulations and alcohol beverage controls.

January 1980 to May 1989

Sheraton Resorts Waikiki Hawaii

Bartender

•Served guests various types of beverages and food items from a variety of menus

•Demonstrated outstanding customer service skills as per Starwoods expectations.

•Advanced from bar porter to bartender over the duration of employment.

Education

Central Regional High School Bayville, New Jersey High School Diploma

Ocean County College Toms River, New Jersey General Education Courses

Reference available upon request

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