Customer Service Data Entry
Resume:
Jose Rubio Jr
Full-Time student with experience in fields such as: Warehouse, Customer Service, Sales, Solar Installation and a Fundamental Understanding of Software Development. Addison, IL 60101
****.***********@*****.***
Professional Summary
• 3+ years of experience in hospitality and customer service related roles.
• 4+ years of experience with office software such as Microsoft Suite applications, Office Administrative Applications, Email, and Scheduling Software.
• 3+ years of experience in driving warehouse machinery including: sit-down forklift, reach forklift, electric pallet jack, cherry picker, electrical ladder machine, as well as skilled in loading and unloading semi-truck beds and trailers.
• 1+ year experience as a Solar Photovoltaic Installer with basic understanding of PV systems, installing and how to troubleshoot them.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Data Entry Clerk
JPMorganChase-Elgin, IL
March 2025 to Present
• Handle sensitive data using specialized data extraction software with a focus on accuracy and security.
• Utilize productivity tools like Microsoft Teams and Outlook to coordinate tasks and streamline workflow.
• Maintain a high level of attention to detail to ensure data integrity, minimizing errors in a fast-paced environment.
• Operate independently in a structured office setting, managing workload efficiently while meeting deadlines.
• Contributed to thousands of successful applications by balancing speed and precision to maximize productivity while adhering to quality standards.
Solar Panel Installer
Sunrun-Des Plaines, IL
July 2023 to Present
• Setting up site safety procedures such as: place caution tape around residence & electrical panel, place safety equipment in front of customer's front door, submit safety photos before install begins.
• Unload solar panels and other materials from drop shipment.
• Prepare panels (sorting panels in an organized manner, construct roof mounts, apply mounts and inverters onto panels, wire manage lose cables.)
• Begin installation phase: bring panels up and lay them onto roof mounts, connect panels together and wire manage any and all lose cables, flash all roof shingles to prevent leakage.
• Clean-up jobsite after all panels are installed and foreman is finished wiring the panel box. Order fulfillment/Lumber associate
The Home Depot-Chicago, IL
May 2020 to June 2023
• Obtain and fulfill online orders.
• Pack down and restock store merchandise.
• Assisting customers with any inquires regarding in-store products and services.
• Operate machinery and tools including sit down and standing forklift, Ballymore, panel saw machines, electrical wire and shelving cutters.
• Driving company vehicles such as: Flatbed trucks and Box vans
• Loading and unloading store merchandise.
• Handled shipping and receiving from various different couriers and drop shipment vehicles. Summer Intern
The Field Museum-Chicago, IL
June 2016 to August 2016
• Performed data entry tasks with accuracy and efficiency
• Assisted in organizing and maintaining files and records
• Provided general clerical support as needed
• Assisted ticket vendors with scanning and ticket pricing both in-person and over phone and email. Education
Some college in HVAC
College of DuPage-Glen Ellyn, IL
January 2025 to Present
I am pursing an Associates in Applied Sciences in HVACR which also encompasses a professional certification in Building Automation Systems, which is a specialized field in the HVACR industry relating to "Commercial Buildings".
I am also minoring in "Computer Science" outside of my college through an online learning platform to learn the following skills: Front-End Development, Python, Swift, and Flutter. Skills
• Sales (1 year)
• Pallet jack (3 years)
• Materials handling
• Software Development (1 year)
• Writing skills
• Phone etiquette
• Communication skills (4 years)
• Reach truck
• Microsoft Excel (3 years)
• Data entry
• Security
• Microsoft Office (4 years)
• Grammar Experience
• Heavy equipment operation
• Warehouse Experience (3 years)
• Computer skills (4 years)
• Door-to-door (1 year)
• Microsoft Outlook
• Forklift (3 years)
• Distribution center
• Customer service (4 years)
• Bilingual (10+ years)
• Employee relations
Certifications and Licenses
Pallet Jack Certification
June 2023 to Present
Forklift Certification
June 2023 to June 2025
This certification was for both sit-down and stand-up forklifts. Driver's License
June 2018 to June 2025
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