Front Office Beverage Service

ANN WANGUI NJOROGE

+254*********

************@*****.***

PERSONAL INFORMATION

• Age -22 years

• Languages -Fluent in English and Swahili.

CAREER OBJECTIVE:

I am a trained hospitality management student seeking a position in your establishment as a waiter where I will acquire more skills and also contribute to the industry. Guest satisfaction is something that keeps me motivated.

EDUCATION AND PROFESSIONAL QUALIFICATION:

• January 2023 – August 2024: Kabete National Polytechnic Certificate in Catering and Accommodation.

• 2018 -2022: Nginda girls high school

• . 2009-2017: Mwiki primary school

INTERNSHIP:

27

th

April to 1

st

July 2025

Meirah Gardens

DUTIES AND RESPONSIBILITIES DURING THE INTERNSHIP PERIOD. During the internship period at Meirah Gardens, I got to work in different areas which are:

• Kitchen.

• Food and beverage service.

• Housekeeping.

• Front office.

ATTACHMENT:

5

th

September 2023 -3

rd

November 2023

Peppercorn Resort.

DUTIES AND RESPONSIBILITIES DURING THE ATTACHMENT PERIOD. During the attachment period at Peppercorn Resort, I got to work in different areas which are:

• Kitchen.

• Food and beverage service.

• Housekeeping.

• Front office.

KEY PROFESSIONAL SKILLS AND COMPETENCIES:

• Food and beverage production.

• Food and beverage service.

• Housekeeping.

• Front office.

ACHIEVEMENTS

:

Sarova Panafric 2023 20

th

October.

Position: Casual

Event: Mashujaa day.

DUTIES AND RESPONSIBILITIES.

• Teamwork.

• Customers satisfaction.

• Handle guest’s complaints when necessary. Following all the guidelines. INTERESTS:

• Becoming a professional chef.

• Save up some money to enhance my studies.

• Interested in developing skills in customer service and event management. Passion for the hospitality industry and eager to gain hands on experience. REFEREES:

Ann Muthee

Supervisor Meirah Gardens

Tel: 070*******

Keith Gitobu

Tutor

Tel: 079*******

Contact this candidate