EDUCATION
Advanced Level
Ordinarily Level
Certificate in Swedish Massage
UMMA Institute
Regina Mundi High School
Hydro International
Accounts, Geo &
MOB
SKILLS
+263 (0) 7 88360335
+263 (0)7 77045674
http://linkedin.com/in/laven
der-mururi-07046482
**************@*****.***
13971 New Zengeza 4
Chitungwiza
CONTACT ME
ABOUT ME
LAVENDER
Waitress MURURI / Receptionist
Reliable, organized and cooperate waitress & receptionist with excellent interpersonal communication and customer service skills . Looking forward to contribute to the establishment success with a solid work ethic, dedication and the ability to multi task even under strict constraints. Committed to providing helpful, fast and accurate service to patrons.
WORK EXPERIENCE
REFERENCES
Coenraad
Phone:
Teaser’s
Galbi Restaurant
*******@**************.***
Inocent Manyera
Phone:
Email :
Sterling Hotels GM
2022- Current
Sterling Hotel and Conference Center
Waitress & Receptionist
Event waitress managing food and beverage service in hospitality outlet
Greets, registers,assigns rooms to guests & collects payments Makes and confirms reservations, transmits & receives telephone messages
Guests check-in and out, proper banking procedures and ensure guests satisfaction.
Provides and ensures high-quality guests relation. 2015-2020
Galbi Restaurant
Head Waitress
Managing food and beverage service in hospitality outlet. Interacting with guests, coordinating all sections involving customers, giving guests a great experience & paying attention to detail and comprehensive understanding of restaurant methodology and practices.
2014-2015
Jangacore Teaser’s
Waitress
Perform opening and closing duties.
Providing customer service and ensuring restaurant environments are safe and clean.
Making recommendations, helping guests select items through menu knowledge and providing accurate bills.
Customer service skills
Good memory
Pay attention to detail
Excellent verbal
communication skills
Active listening skills