Sr. Technical Product and Project Manager

POOJA MEGHNANI

Plano, Texas ***** 614-***-**** *****.********@*****.*** www.linkedin.com/in/poojameghnani SUMMARY

Strategic and results-driven Sr. Technical Product and Project Manager with 18+ years of experience leading engineering teams and delivering scalable solutions across retail, restaurant, and omnichannel domains. Expertise in system integrations, POS and back-office platforms, APIs, and multi-product containerization. Skilled in Linux environments, API testing, automation, and cloud deployments (AWS/GCP). Basic Python knowledge and a strong background in SQL/XML. Collaborative and hands-on approach to agile development and stakeholder alignment. Cross-Functional Leadership & Executive Alignment Strategic Planning Release Planning & Deployment Management Product Development & Program Management Agile and Scrum Methodology Roadmap Development Stakeholder Relationships Restaurant SRE POS & BOH Systems Application Testing & Automation UAT Basic Python Linux Scripting

TECHNICAL SKILLS

Data Analytics: SQL, Python

Testing Experience: API testing, web-based, middleware, and web services XML, Linux-based testing Tools: Jira, Confluence, ServiceNow, Postman

Operating systems: Linux (Ubuntu), Windows, iOS, Android Automated Scripts: Postman

Cloud Technologies: AWS/GCP

EXPERIENCE

YUM BRANDS (PIZZA HUT), Plano, Texas

Senior Technical Product/Project Manager, 2023-2025 Served in dual role as product owner (PO) for RT-SRE and program manager (PM) for containerization, driving platform stability, scalability, and operational efficiency. Defined and managed product roadmap, prioritizing features based on business needs, user feedback, and data insights. Partnered with engineering, network, and service desk teams to develop products and improve system reliability by implementing several security upgrades to reduce compliance risks and strengthen security.

• Led end-to-end product lifecycle for OS updates and Cortex implementation for restaurant systems, enhancing platform stability and reducing rollout time by 50%.

• Leveraged deep technical knowledge across multiple products to lead cross-functional planning using JIRA and Agile methodologies, ensuring product alignment and timely delivery with strong stakeholder confidence.

• Transformed an unstructured product lane by analyzing team workloads and dependencies, introducing Agile practices, and implementing an intake process that clarified business impact and improved prioritization.

• Improved delivery efficiency by publishing and updating cross-team dependencies quarterly, leading monthly syncs with POs, and using QA expertise to guide scope trade-offs and streamline testing.

• Reprioritized team efforts to fast-track security initiatives, removed blockers through hands-on rollout and planning, and ensured leadership alignment via continuous communication—resulting in timely production delivery.

• Led a multi-product architectural transformation program, wearing multiple hats—from Scrum facilitation to technical workshops and requirements gathering—ultimately unifying product lanes under one initiative and driving progress through biweekly reporting.

• Recognized by leadership for strong collaboration, ownership, and impact. YUM BRANDS (PIZZA HUT), Plano, Texas

Senior Quality Assurance Lead, 2016-2023

Executed strategic testing and automation across multiple platforms, validated critical data flows, managed release deployments, and drove production issue resolution while training support teams to enhance operational readiness.

• Led end-to-end testing across web, Point Of Sale (POS), and back-office platforms—validating data sync for orders, carts, and inventory—while conducting API and middleware testing (Postman, XML), and building Python-based automation to ensure system reliability.

• Led testing for back-office platform migration from in-house to third-party systems, managing planning, execution, and automation to reduce release defects—validated data using SQL (PostgreSQL) and XML Web Services, supported real-time event-driven workflows.

• Led release certification, pilot and alpha deployments, and post-release validation for national rollouts— performed production issue analysis using Linux scripting and improved support readiness through technical documentation and hands-on training for help desk teams. INFOSYS LIMITED, Richardson, Texas

Technical Test Lead, 2016

Delivered integration testing and QA oversight for telecom platforms, managing offshore teams and ensuring high- quality customer-facing releases.

• Led eCommerce and unified commerce data Integration testing for B2B telecommunications platform.

• Managed an offshore team of eight testers, overseeing test planning, execution, and defect triage. JCPENNY, Plano, Texas

UAT Specialist, 2015-2016

Verified cross-system functionality for retail platforms by simulating real-world scenarios and validating data flow to ensure a consistent user experience.

• Performed UAT for Point Of Sale (POS) and eCommerce systems, ensuring seamless cross-platform data management experience.

• Created complex test data and conducted end-to-end validation across multiple systems. ADDITIONAL EXPERIENCE

DELLOITE, Lake Mary, Florida, Lead QA, 2014-2015. Validated data rule designs for Social Security and personal data use cases; identified critical flaws in governance logic. INFOSYS LIMITED, Multiple Locations, Test Lead, 2006-2014. Led QA teams across major retail organizations, including Darden Restaurants and Nordstrom. Specialized in omnichannel retail testing, API validation, and event- driven application architectures to ensure seamless customer experiences across POS, eCommerce, and back-office systems.

SONATA SOFTWARE, Bangalore, Karnataka, India, Engineer, 2005-2006. Performed .NET and VB coding. EDUCATION

JAIPUR ENGINEERING COLLEGE AND RESEARCH CENTER, UNIVERSITY OF RAJASTHAN, Rajasthan, India Bachelor of Computer Science and Engineering

VOLUNTEER EXPERIENCE & SERVICE LEADERSHIP

Dedicated to service leadership through consistent community involvement. Motivated by a strong desire to help others, I bring this service-first mindset into the workplace, offering support, removing obstacles, and driving positive outcomes for teams and stakeholders alike.

• Eagle Scout Advisor – Boy Scouts of America

• Treasurer – Middle School Band Volunteer – High School NJROTC

• Community Service – Feed My Starving Children, local school events

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