Data Entry Team Member

Al Lee Hughes III Durham, NC · 919-***-**** ·*************@*****.***

APPLICABLE SKILLS

●Proficient with Microsoft Office products.

●Proven ability to excel both autonomously and as a valuable team member.

●Possessing of exceptional written, verbal, and interpersonal communication skills, coupled with a collaborative mindset, to effectively drive toward and achieve collective goals.

●Ambitious and empathetic professional with an approachable demeanor that fosters trust and collaboration.

●Exceptional organizational skills along with strong attention to detail and problem solving.

●Quick learner with the ability to rapidly acquire new skills, processes, and technologies.

WORK EXPERIENCE

Life Science Logistics, Durham NC 2023-Present

Order Analyst

Managed and processed medical orders for clients in a timely and accurate manner.

Successfully implemented a new order tracking system, boosting efficiency by 15%.

Skilled in resolving discrepancies and ensuring timely delivery.

Collaborated with the sales and logistics team to optimize the order fulfillment process.

Proficient in data analysis, problem- solving, and cross-functional collaboration to drive operational excellence.

Amazon, Durham NC 2020-2023

Ambassador/Information Technology

●Instructed new hire employees on how to utilize the Amazon app.

●Provided internal technical support and troubleshooting assistance within the facility.

●Collaborated with cross-functional teams to gather customer feedback and insights, driving improvements in product offerings and service delivery.

●Conducted training sessions and workshops to educate clients on utilizing Amazon Web Services (AWS) and other technology solutions effectively.

●Mentored and supported new team members in training methodologies and techniques, fostering a culture of knowledge sharing and collaboration.

PSG, Raleigh NC 2019-2020

Data Entry/Order Intake

Accurately entered and processed customer orders into the system, ensuring timely fulfillment and maintaining a high level of data integrity.

Utilized SAP order management system to manage and input orders.

Managed a high volume of orders daily while maintaining attention to detail and adhering to deadlines.

Conducted regular audits of data entry process to identify and correct errors, enhancing the overall quality of data management.

Collaborated with cross-functional teams, including sales and logistics, to ensure seamless processing and customer satisfaction.

Hughes Landscaping, LLC, Durham NC 2018-2019

Assisted in Family Business

Assisted in the implementation of residential landscaping projects, enhancing the aesthetic appeal and functionality of outdoor spaces.

Performed a variety of tasks, including planting, pruning, mulching, and lawn maintenance, ensuring high standards of quality and customer satisfaction.

Operated and maintained landscaping equipment, including mowers, trimmers, and blowers ensuring optional performance and safety.

Conducted regular site assessments to evaluate plant health and soil conditions, providing recommendations for care and improvement.

Developed knowledge of local flora and landscaping trends to provide informed suggestions to clients and enhance project outcomes.

EDUCATION

Louisburg College, Louisburg NC 2016-2018 Associates Degree -Computer Science

REFERENCES

Emmanual Wright, 757-***-****

Manager at Life Science Logistics

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