Operations Manager Software Developer

Dwayne Riviere

646-***-**** *************@*******.*** South River, NJ www.linkedin.com/in/dwayne-r PROFESSIONAL PROFILE

Aspiring Software Developer with foundational experience in software systems design testing and maintenance. Proficient in implementing service projects following Agile Methodology, actively participating in scrum meetings. With a strong understanding of requirements, business rules, use cases, and acceptance criteria, I ensure projects meet their objectives. My familiarity extends to Spring Framework, encompassing Spring Boot, Spring Batch, Spring IOC, Spring Resources, Spring JDBC, and Spring Source. I am proficient in basic programming and eager to expand expertise across various platforms and languages. INFORMATION TECHNOLOGY COMPETENCIES

Systems: Windows PC, Mac iOS

Databases: Oracle, SQL Server, MySQL, PostgreSQL

Languages: Java 8, PL/SQL, SQL, MySQL, PHP

Software: Itelli J IDEA/Netbeans/ Eclipse/MS Word/Excel/PowerPoint/Outlook Web Frameworks: Spring, Spring Boot, Hibernate, Codeigniter CERTIFICATIONS

• CompTIA A+ Certified

• CompTIA Project + Certified

• IT Service Management Certified

PROFESSIONAL EXPERIENCE

SR. Operations Manager

Essendant Cranbury, NJ

June 2019 – Present

• Managed and coordinated the activities of multiple departments ensuring a productive, safe and inclusive work environment

• Maintained and implemented functional plans that included workforce planning, communications planning, and operational planning.

• Directed 21-hour operations, equipment/facility maintenance, transportation, human resources, third party logistics partners and security of an 300K SQFT. facility.

• Managed labor, a $12M operating budget, performing logistical services of 250K units daily from a portfolio that consist of 280 customers. Operations Manager

DHL Avenel, NJ

October 2016 – June 2019

• Directed 21-hour operations, equipment/facility maintenance, transportation, human resources, third party logistics partners and security of a 300K SQFT. facility.

• Managed labor, a $12M operating budget, performing logistical services of 250K units daily from a portfolio that consist of 280 customers.

• Managed and improved labor performance resulting in 81% efficiency YTD, ranking 2nd in the network of 19 DDCs.

• Managed and improved service level agreement (SLA) resulting in 95% efficiency YTD, ranking 1st in the network of 19 DDCs.

• Managed and improved transportation On- Time performance resulting 97% YTD Operations Production Manager

Best Buy Perth Amboy, NJ

June 2012 – March 2015

• Managed and improved labor performance resulting in 99% efficiency YTD, ranking 3rd highest out of 14 DDCs.

• Reduced overtime hours by 50% within my initial six months.

• Increased and sustained production from an average 17 UPH to 30 UPH.

• Created the DDC’s first dedicated Training Program and established a non-exempt Trainer Team, improving KPIs.

• Created a production tool implemented across all departments.

• Established and managed operations of an offsite facility, to include storage, replenishment, staffing and transportation. Projects

Academic Simulation: Inventory Management Java application Parts Inventory – Manage parts inventory

• Inheritance / Polymorphism

• Search functionality

• Encapsulation

• Exception controls and validation features

• User friendly GUI

• Scalable elements

Academic Simulation: Mobile Application (Android)

Student scheduler – Manage terms, courses and assessments

• Encapsulation

• SQL Database integration

• Exception controls and validation features

• User friendly GUI

Academic Simulation: Scheduling desktop Java application SchedulePro Plus – Manage appointment, contact, and customer

• Develop a java computer application that managed inventory

• Implemented the CRUD methodology

• Inheritance / Polymorphism / Encapsulation

• Search functionality

• Exception controls and validation features

• User friendly GUI/ Scalable elements

• SQL Database integration

EDUCATION

Bachelor of Science in Software Development June 2023 Western Governors University Salt Lake City, UT

• Studies focused in IT Foundations, Network Infrastructure Design and Security

• Courses included IT Project Management, Data Management, IT applications, Cloud Foundations, and Emerging Technologies

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