Customer Service Representative
Resume:
Dennis Bolt
Orlando, FL *****
*********@*****.***
Professional Summary
Promote tourism, utilize my abilities where I can develop my skills and along with that could work for the profitability of the firm.
Summary of Client focus and personable, seeks position with travel agency Cualifications that will provide opportunities for professional growth and development. Effective at minimizing hassles and alleviating clients concerns. Interactive and talkative nature. Honest and loyal towards work. Good communication skills. Can speak different local languages.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Nicaraguan Consulate-Miami, FL
Experience Customer Service
Nicaraguan Consulate-Miami, FL
Provided proposals for disposal of official documents in a safe manner, processed legal documents as passports, applications and provided supporting information and guided clients through the process. Education
BS in Hotel and Tourism Management
Florida International University - North Miami, FL August 2008 to December 2012
AA in Baking and Pastry Art
Johnson and Wales University - Miami, FL
August 2005 to August 2008
Twice on Dean List
AA in Hospitality Management
Miami Dade College - Miami, FL
August 2000 to August 2002
Dean List
Certificate in Portugues
Miami Dade College - MIAMI DADE, FL
August 1985 to August 1987
Medium Courses
Skills
• Spanish
• Microsoft Word
• Microsoft Office
• English
• Fluent
• Bilingual
• Organizational skills
• Communication Skills
• Phone Etiquette (4 years)
• Customer service
• Data entry (6 years)
• Typing (10+ years)
Certifications and Licenses
Food Safety Certification
Driver's License
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