Data Entry Case Management
Resume:
Hannah Price
Paralegal Specialist
*********@*****.*** • 740-***-****
LinkedIn • Arden, NC 28704
Detail-oriented and highly organized Paralegal Specialist with Associate’s Degree in Paralegal Studies and strong academic background in Criminal Behavior and Criminal Justice. Proven track record in managing complex legal cases, drafting precise legal documents, and ensuring compliance with regulatory standards. Adept at conducting thorough research, analyzing legal issues, and facilitating communication between clients and attorneys. Demonstrated ability to improve workflow efficiency and enhance case management processes. Committed to delivering exceptional support in fast-paced legal environments and advocating for client needs. Areas of Expertise
● Legal Research & Document Drafting
● Case Management
● Compliance Monitoring
● Client Communication & Conflict Resolution
● Policy Development & Enforcement
● Investigation & Analysis
● Cross-functional Collaboration
● Customer Service Excellence
● Team Leadership & Training
Professional Experience
Jenkins, Taylor & Hunt, PA, Morrisville, NC
Maintenance & Annuities Coordinator
August 2023 — Present
Oversee US and foreign payment deadlines to ensure timely maintenance of applications and patents. Articulate payment instructions to clients and foreign agents for annuities and maintenance fees. Facilitate maintenance fee payments via the USPTO website. Communicate all pertinent updates and matters to clients. Invoice clients and input transactions into billing software for services rendered. Assess processes for efficiency and effectiveness, driving continuous improvement initiatives. Perform comprehensive trademark analysis, document findings, and present detailed reports.
● Achieved 100% compliance with on-time payments for both annuities and maintenance fees, enhancing financial reliability.
● Increased work efficiency by 50% through the implementation of new reporting measures for clients. Morae Global, Chicago, IL
Contract Docketing Administrator / Legal Operations for Eli Lilly June 2023 — September 2024
Processed, interpreted, and tracked communications from the US Patent Office, Foreign Agents, and the World Intellectual Property Organization, ensuring timely compliance and reducing risk of missed deadlines. Analyzed and processed internal and foreign associate emails for critical deadlines and time-sensitive information. Distributed relevant information to appropriate teams and stakeholders, enhancing cross-functional collaboration.
● Reviewed processes for efficiency and effectiveness, implementing improvements that increased workflow productivity by 90%.
● Trained incoming contractors on department guidelines and expectations, fostering a knowledgeable workforce.
● Reduced backlog by 97%, decreasing arrears from 30 days to a 12-24 hour window.
● Enhanced accuracy in patent management and tracking by docketing all critical dates in Anaqua software. Jenkins, Wilson, Taylor and Hunt, PA, Morrisville, NC Docketing Administrator
July 2022 — May 2023
Supervised communications from the US Patent Office, World Intellectual Property Organization, and internal and foreign associates for deadlines and critical information. Circulated timely information to appropriate channels, enhancing collaboration and keeping all stakeholders informed. Recorded all relevant dates in Patricia software, improving accuracy in tracking and management of deadlines.
● Assessed processes for effectiveness, implementing enhancements that streamlined workflows and increased overall productivity.
● Diminished backlog by 90%, bringing arrears down from 60 days to just 1 week. Dority & Manning, PA, Greenville, SC
Paralegal & IP Specialist
January 2021 — July 2022
Executed thorough research on patent information and submitted new patents for General Electric Company via United States Patent and Trademark Office and Anaqua Docketing System. Oversaw intake and lifecycle management of all new patent applications from inception through allowance, including foreign filings, licenses, Docusign, prosecution, and financial matters, optimizing overall process. Managed monthly billing entry and review for attorneys and partners, ensuring accuracy and timeliness in financial transactions.
● Streamlined, proofed, and evaluated patent applications for consistency and adherence to USPTO requirements, significantly improving submission quality.
● Supported Intellectual Property attorneys in meeting critical deadlines dictated by patent law and client demands, ensuring compliance and satisfaction.
● Improved application drafting time by 50% through implementation of new tracking procedures, weekly meetings, and open-line communication among inventors, attorneys, and partners. Page 2 2
Legal Aid of North Carolina, Asheville, NC
Paralegal, Senior Law Project
August 2019 — January 2021
Facilitated intake procedures and assessed clients to determine alignment with program specifications. Investigated and applied state laws and regulations to current client matters, ensuring compliance and informed decision-making. Drafted varied and multiple legal documents and letters in accordance with policy and regulations, maintaining clarity and precision. Utilized title documents and software to verify COVID tenancy and eviction matters.
● Facilitated distribution of North Carolina COVID funds to eligible low-income clients, providing vital assistance for housing, food, and medications.
Greenville County School System, Greenville, SC
Substitute Teacher, Carolina High School Special Education November 2018 — August 2019
Supported lead teacher in maintaining structure and order in the classroom, promoting a positive learning atmosphere. Delivered one- on-one assistance to students with special physical and developmental needs, ensuring tailored support for their success.
● Employed de-escalation techniques with emotionally disturbed students, fostering a safe and supportive learning environment. South Carolina Department of Probation, Parole & Pardon Services, Spartanburg, SC Probation, Parole Agent
August 2013 — June 2018
Conducted thorough investigations and compiled critical information to issue warrants and prepare court presentations, supporting judicial processes. Collaborated with local, state, and federal law enforcement agencies to enhance community safety and streamline information sharing.
● Achieved C-1 certification through South Carolina Criminal Justice Academy, reflecting commitment to professional standards.
● Oversaw specialized caseload of over 250 offenders, ensuring compliance with probation and parole conditions. Greenville County Detention Center, Greenville, SC Case Manager, Mental Health & Pharmacy
September 2011 — January 2014
Guided inmates in filing and appealing Social Security claims, ensuring access to essential benefits. Facilitated Anger Management and Life Skills groups for lower-functioning inmates, promoting personal development and coping strategies.
● Enhanced safety and regulatory adherence by monitoring compliance with DHEC standards in medical distribution, recognition, and pharmaceutical protocols.
● Ensured timely access to vital health information by requesting and processing all medical records. Education
Associate Degree in Applied Sciences, Paralegal Studies Greenville Technical College, Greenville, SC, August 2020 GPA - 3.92 Relevant Coursework: Legal Writing, Torts, Legal Ethics, Business Law, Wills & Estates, Property Law, Legal Bibliography, Claims Investigation, Family Law, Business Law II
Master of Science in Criminal Behavior Tiffin University, Tiffin, OH, May 2010 GPA - 3.48 Relevant Coursework: Contemporary Criminal Justice Issues, Introduction to Forensic Psychology, Legal Issues in Criminal Justice, Criminogenic Psychopathy, Mental Health Law, Cultural Competence Bachelor of Art in Criminal Justice, Minor in Sociology Wright State University, Dayton, OH, June 2006 Relevant Coursework: Criminal Procedure, Civil Procedure, Civil Liberties 1 & 2, Administrative Law, Rules of Evidence, Criminal Investigations 1 & 2, Criminal Justice Administration Certifications & Professional Training
● Federal Law Enforcement Training: Active Shooter Response, 2016
● Domestic Violence and Victim training, 2013-2018
● Crisis Intervention Specialist, 2018
● Mental Health First Aid Certified, 2018
● Certified Paralegal, 2020
● North Carolina Notary Public, 2020
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