Customer Service Digital Marketing

Himanshi Khanna

778-***-**** *****************@*****.***

Surrey, British Columbia, V4C 2M5

PROFESSIONAL SUMMARY

Results-driven professional with experience in customer service, security operations, and sales across fast-paced, client-focused environments. Recently completed an MBA, which further strengthens skills in strategic management, leadership, and business development.

WORK EXPERIENCE

Customer Service Representative at Rogers Communications June 2024-July 2025

Attended daily office meetings, training sessions, and client discussions to align on product knowledge and sales strategies.

Maintained a professional appearance and positive brand image while representing Rogers in both office and field settings.

Conducted door-to-door sales, effectively promoting Rogers' services by understanding customer needs and providing tailored solutions.

Consistently met or exceeded sales targets through strong communication, relationship-building, and adaptability in diverse environments.

Supervisor at DQ Grill and Chill (East Hastings, Vancouver) Feb 2023 – May 2024

Delivered friendly, accurate, and efficient customer service while managing high-volume orders during peak hours.

Collaborated with team members to ensure smooth front-end operations and a positive guest experience.

EDUCATION

Master of Business Administration Jan 2023 – July 2024

University Canada West • Vancouver, British Columbia

Bachelor's in Commerce June 2020 - Dec 2023

Panjab University •Chandigarh, India

CERTIFICATIONS

Google Digital Marketing & E-commerce Certificate

Digital Marketing Associate, Digital Marketing Institute

Roger’s sales software

AVAILABILITY

Whole Week (Full time)

Contact this candidate