MICHELLE MCMILLEN
Rochester, NY *****
585-***-**** *******.****@*****.***
Data Entry Clerk
10+ years of experience
Strong communication and social skills and able to receive criticism well.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Detailed Review experience required.
Solid understanding of data entry
WORK EXPERIENCE:
Data Control Clerk
University of Rochester (offsite); Rochester, New York 1/2024-Present
Taking morning/afternoon outgoing mail to the front mailroom.
Receiving and counting claims for Strong and Highland Hospitals and placing them in the appropriate mailboxes.
Receiving and processing and mailing refund checks.
Scanning financial assistance applications into patients’ medical records.
Other duties as assigned.
Payer Enrollment Support 6/2023-10/2023
Aston Carter; Rochester, NY
Receiving and opening and distributing mail to appropriate departments.
Processing the forms for providers’ enrollment or reinstatement with Medicaid.
Emailing practice managers and providers to ensure timely receipt of signed and notarized ETIN forms.
Utilizing different websites to check on status of enrollment and/or state licenses.
Other duties as assigned.
Personal Home Maker 11/2016-05/2023
Rochester, NY
Doing the weekly grocery shopping.
Setting and monitoring budgets.
Cleaning, cooking, and doing the laundry.
Data Entry Operator 5/2016-10/2016
CPS Recruitment; East Rochester, NY
Utilizing Microsoft Excel to filter data and record information.
Entering results back into computer database
OTHER RELEVANT WORK EXPERIENCE:
Insurance Verification Specialist 6/2010-8/2014
University of Rochester, Rochester, NY
Responsible for initial insurance verification and authorization as requested by clinicians and intake staff.
Completed assigned insurance related tasks in a timely manner based on business demands and/or clinical needs.
Communicated insurance verification/authorization status and/or problems to clinical staff.
Provided excellent customer service.
Reported potential incidents of non-compliance or conflict of interest to management.
Participated in department and agency meetings.
Data Entry Clerk 5/1999-8/2008
Datrose, Webster, NY
Opened and processed mail and prepared invoices for data entry
Entered various invoices and other documents into computer (as needed)
Filing, copying and scanning documents.
EDUCATION: Rochester Business Institute/Everest Institute
Medical Insurance Billing and Coding 10/2005-11/2008