Front Desk Receptionist
Resume:
Tiffany Bartholf
Columbus, GA *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Comfort Inn by Choice Hotels-Columbus, GA
June 2022 to June 2024
• Greeted and welcomed guests, providing a positive first impression of the company
• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
• Maintained cleanliness and organization of the front desk area at all times
• Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
• Implemented digital check-in system resulting in improved efficiency by reducing wait times
• Implemented new guest registration process resulting in reduced check-in time by XX minutes per guest Housekeeping/Laundry
Comfort Inn by Choice Hotels-Columbus, GA
June 2022 to June 2024
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules
• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
• Responded promptly to guest requests for additional amenities or services in a courteous manner
• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution
Cleaning linen
Wade Cleaners-Columbus, GA
February 2022 to June 2024
Education
9th grade
Jordan High School - Columbus, GA
Skills
• Babysitting
• Home Care
• Cashiering
• Residential Cleaning
• Laundry
• Caregiving
• Childcare
• Communication Skills
• Cleaning Experience
• Cash Handling
• Time Management
• Front Desk
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