Nancy Herrera
South Gate, CA P: 323-***-**** **************@*****.***
EDUCATION
CAL STATE UNIVERSITY LONG BEACH Long Beach, CA
Bachelor of Arts in Healthcare Administration Graduation May 2024 Relevant Qualities: Compliance and Regulatory knowledge;Payroll Systems;Data Management WORK EXPERIENCE
Human Resources Assistant Arcadia, CA
Krista Care, LLC May 2024 – February 2025
● Leveraged recruiting platforms, job boards, and social media to identify, engage, and assess qualified candidates through phone screenings.
● Partnered with the CEO to develop and implement marketing strategies aimed at expanding the organization’s presence across multiple counties.
● Designed and implemented comprehensive onboarding and training programs to support new hires’ successful integration.
● Led full-cycle recruitment, including sourcing, interviewing, and onboarding an average of 50 new employees per month.
● Ensured compliance with company policies, labor laws, and industry regulations to mitigate risk and maintain operational integrity.
● Provided strategic guidance to senior leadership on organizational structure and workforce planning.
● Managed new hire onboarding, employee recordkeeping, policy acknowledgments, and status changes through ADP Workforce.
Health Administration Intern Downey, CA
Kaiser Permanente Sept. 2023 – May 2024
● Gained hands-on experience in the Population Health Management department through active learning and project involvement.
● Assisted with administrative and management tasks, utilizing Microsoft Excel and Microsoft Office to streamline processes.
● Monitored employee certifications and ensured compliance with healthcare regulations and organizational standards.
● Collaborated with cross-functional teams to enhance workflow efficiency and optimize resource allocation.
● Engaged with patients and provided support while volunteering at Health Fair events. Registered Behavior Technician (RBT)Los Angeles, CA Butterfly Effects, LLC Feb. 2022- May 2024
● Worked under the supervision of Board Certified Behavior Analysts (BCBAs) to implement behavior intervention plans.
● Provided individualized support and therapy to children with autism, promoting skill development and behavioral growth.
● Conducted performance evaluations, tracking progress and ensuring alignment with treatment goals.
● Designed and delivered customized training sessions to enhance skill development and knowledge retention.
● Partnered with management to develop and implement training programs tailored to specific needs. ADDITIONAL
Technical Skills: Software Troubleshooting Advanced in Microsoft Office including Excel;Knowledge in ADP;Recruiting and Applicant tracking
Languages: Fluent in English and Spanish with proficiency in reading, speaking and writing Relevant Strengths: Conflict Resolution;Performance Management;Diversity and Inclusion Awareness;Compliance and Labor Law knowledge;Project Management