Team Member Support Analyst
Resume:
Tiffany McCallop
***************@*****.***
OBJECTIVE: Professional with more than 11 years in Administration looking for a senior-level position to grow my knowledge and utilize my skills with an opportunity for advancement. SUMMARY OF QUALIFICATIONS:
Computer: MS Word, Excel, SharePoint, Oracle, Documentum, Citrix, and Enterprise, and Doc Capture, Meditech, Neo Responder 5, NicView Camera,
• Work well under pressure to meet deadlines
• Reliable, efficient, and flexible
• Skilled at working with people with diverse backgrounds
• Hard worker, quick learner, and ability to assume responsibility
• Get along well with employers and coworkers
• Work well as a team member and independently
• Proven ability to analyze and solve problems
• Ability to handle clients in a professional manner EXPERIENCE:
Overland Park Regional Mar 2020- Jan 2022
Dietary Cashier/Unit Secretary – PRN
• Answer telephone in a courteous and professional manner directing all calls to the appropriate nurse or physician.
• Perform general unit duties. Actively support the operation of the nursing unit.
• Notify housekeeping of rooms to be cleaned promptly after patient discharges.
• Monitor tube station by sending and distributing paperwork
• Promptly greets visitors/parents entering the unit and offers assistance.
• Prepare charts for new patient; and organize charts for discharged patients.
• Complete clerical duties for admissions, discharges, deaths, transfers and under the direction of the charge nurse.
• Complete assignment responsibilities and assign patients to appropriate nurse and physician PNC
Loan Support Analyst Aug 2015 – Present
• Review and analyze operating statements and other data as required to ensure financial milestones meet covenant requirements.
• Ensure proper implementation of default and or lockbox processes by escalating situations that failed required metrics.
• Monitor changes in income and expenses or other significant issues and refer any significant observations to manager.
• Correspond with borrowers to receive required documentation as scheduled by the loan documents.
• Reviews statements for accuracy as part of Statement quality control and related documents to ensure completeness, to established service levels and applicable policies and procedures.
• Data entry of information into Excel, and Enterprise.
• Other duties as assigned.
PNC
Document Imaging Specialist May 2011 – Aug 2015
• Review and Process mail related services including overnight USPS service providers
• Monitor and distributing group/shared email inboxes
• Coordinate/complete departmental mailing and correspondence distributions
• Prepare/prep/index electronic documentation
• Ensure successful transmission and storage of electronic documents to Enterprise! Document Imaging System
• Manage paper and electronic documents using record management practices and policies Worked various temporary assignments in Telecom June 2009- March 2011 NSORO
Project Coordinator Oct. 2008-May 2009
• Tracking purchase orders daily within an AT&T PO tracker
• Processing (POR) Purchase Order Request for equipment and Site Acquisition
• Provide data captured services for select business process where source documents and system input screens are utilized. Examples include entering data into the vendor system and email notifications and photos into (Siterra) client data base servicing system
• Invoicing and Vendor Billing/Triggering into Oracle for AT&T
• Ensure appropriate project setup are followed for each region
• Process sales orders from SharePoint as directed for each special project EDUCATION: Associate Degree in Accounting Arts of Applied Science Johnson County Community College Overland Park, KS
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