Customer service/ appointment clerk/ data entry clerk

Camryn I. Lee

Houston, TX *****

**************@*****.*** 346-***-****

Objective

I am a dependable, disciplined, and committed individual seeking a full-time opportunity. I bring integrity, a strong work ethic, and reliability to every task I take on. My goal is to contribute to a professional team where I can grow and support the company’s success through clear communication, strong organizational skills, and consistent follow-through.

Education

Benjamin O. Davis High School – Houston, TX

High School Diploma, December 2020

Skills

Excellent Communication: Clear and professional verbal and written communication

Attention to Detail: Accurate data entry and monitoring

Multitasking: Manage multiple tasks and systems under pressure

Customer Service: Patient and empathetic with strong conflict-resolution abilities

Time Management: Coordinate time-sensitive deliveries and respond quickly to changes

Technology Proficient: Dispatch systems, data entry software, Microsoft Office Suite

Team Collaboration: Works effectively with medical staff and coworkers

Adaptability: Comfortable working in fast-paced, high-stress environments

Problem Solving: Quick to find solutions and make decisions in urgent situations

HIPAA Awareness (if applicable)

Professional Experience

Dispatcher / Appointment Clerk

Roadtex Transportation – Houston, TX

September 2024 – May 2025

Communicated with customers to confirm delivery schedules and reschedule as needed

Coordinated with truck drivers to ensure timely delivery of shipments

Maintained accurate delivery records

Handled time-sensitive issues professionally

Demonstrated multitasking and communication in a fast-paced setting

Customer Service Representative

Aaron’s Rental – Houston, TX

March 2021 – May 2024

Handled high-volume inbound/outbound calls

Updated account information and records accurately

Maintained professionalism during customer disputes

Demonstrated organizational and problem-solving skills

Collections Telecommunicator

Harris County Toll Road Authority (EZ TAG) – Houston, TX

March 2020 – March 2021

Entered sensitive customer data accurately

Maintained professionalism with irate callers

Followed communication protocols and standards

Demonstrated focus and accuracy during extended call periods

Cashier / Customer Service Representative

Whataburger – Houston, TX

February 2019 – February 2020

Delivered prompt and courteous service

Maintained clean and safe workstations

Processed orders and resolved concerns

Demonstrated multitasking and teamwork abilities

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