Patient Care Quality Assurance

KEVIN ERIC FERRILL PHARMACIST MANAGER

480-***-**** ● **************@*****.*** ● Peoria, AZ 85048

Experienced pharmacy professional skilled in medication therapy management and pharmacy operations, with a proven track record in improving patient safety and staff development. Adept at implementing performance improvement initiatives and fostering communication among healthcare professionals. Seeking to leverage expertise as a Pharmacist Manager to drive operational excellence and enhance patient care. Possess extensive experience in pharmaceutical management, medication therapy, and regulatory compliance, with strong focus on clinical pharmacology and patient safety. Skilled in overseeing pharmacy operations, managing staff, and controlling inventory to ensure accurate and timely medication dispensing. Recognized for solid work ethic and methodical approach to optimizing pharmacy workflows and implementing quality assurance protocols. Seeking to leverage expertise and conscientious nature as Director of Pharmacy. EXPERIENCE

Director of Pharmacy Billet Pharmacy, Peoria, AZ

OCT '23 - PRESENT

Established protocols for handling customer complaints regarding prescription refills or adverse reactions from medications.

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Facilitated communication between pharmacists and other health care professionals concerning patient care issues.

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● Ensured proper maintenance of records for all medications dispensed according to regulatory requirements. Implemented a medication reconciliation program that improved patient safety by reducing medication errors.

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Lead Pharmacist StarCare Pharmacy, Scottsdale, AZ

DEC '20 - OCT '23

● Advised management on best practices for inventory control systems and processes.

● Prepared detailed reports summarizing operational results such as sales figures, inventory levels. Sterile Pharmacist Avella Pharmacy, Phoenix, AZ

DEC '18 - DEC '20

● 503B Sterile Pharmacy Preparation and Oversight preparing pre-ordered hospital batch pharmaceuticals

● Training and oversight of Pharmacy Technician Staff Lead Pharmacist Maricopa Integrated Health Systems, Phoenix, AZ DEC '16 - DEC '18

Provided superior customer service by counseling patients on the use of their medications and identifying potential drug-related problems.

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● Performed quality assurance reviews to ensure accuracy in prescription filling.

● Outpatient Discharge Pharmacy (OPD) fulfilling patients' pharmaceutical needs after hospital stays. Staff Pharmacist Fry's Pharmacy Corporation, Phoenix, AZ NOV '14 - DEC '16

Facilitated communication between pharmacists, technicians, physicians, nurses, and other healthcare providers.

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Developed and maintained strong working relationships with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.

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Staff Pharmacist CVS Pharmacy, Sun City, AZ

MAY '11 - NOV '14

Developed and maintained strong working relationships with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.

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Staff Pharmacist Osco Pharmacy, Glendale, AZ

NOV '09 - MAY '11

Provided comprehensive pharmaceutical care services including prescription verification and dispensing of medications in accordance with State and Federal regulations.

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Supervised pharmacy technicians ensuring accuracy during preparation of prescriptions while maintaining quality control standards.

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Pharmacy Manager Kmart Pharmacy, Peoria, AZ

JUL '05 - NOV '09

● Managed pharmacy staff by onboarding, scheduling and training team members. Resolved customer complaints efficiently using excellent problem solving skills while maintaining positive relationships with customers.

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Answered customer questions and provided information on drug interactions, side effects and proper storage of pharmaceuticals.

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EDUCATION

Midwestern University, Glendale, Arizona

JUL '05

Doctor of Pharmacy (Pharm.D.) in Pharmacy

Fitchburg State University, Fitchburg, MA, US

JUN '93

Bachelor of Science (B.S.) in Biology

SKILLS

Pharmacy management Medication therapy management Performance improvement Staff development Pharmacy informatics Pharmacy operations CERTIFICATIONS

AZBOP - Arizona State Board of Pharmacy, Pharmacist, July 2005, S015049 Arizona Immunization Certificate, License # 796

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