Customer Service Administrative Assistant
Resume:
Britni Wise
*** ****** *****, ******** ** 32751 **********@*****.***
EXPERIENCE
Office administration manager apr, 2019 / Current Sunburst Shutters, Orlando Orlando, Florida
• Managed day-to-day ofFice operations.
• scheduled and managed new customer appointments and installation calendars.
• Answered phone calls and emails from customers with product knowledge while providing excellent customer service.
• Processed invoices and payments.
• Input customer information and sales data into the company crm system. Marketing Administrative Assistant Jun, 2015 / Mar, 2019 Vaco Orlando, LLC Orlando, Florida
• Used social media regularly to promote company events and product services.
• Created PowerPoint, Photoshop and Excel presentations, managed calendars and ordered company products for events.
• Managed company events including networking.
• Trained new hire employees.
Legal Assistant Sep, 2012 / Jun, 2015
Dellecker, Wilson, King, McKenna, Ruffer & Winter Park, Florida Sos
• Drafted various court documents, invoices and enclosures at attorney's request.
• Corresponded daily with clients, insurance adjusters, doctors and attorneys.
• Act as the point of contact for all incoming co-counsel requests.
• Redact confidentiality information from all legal documents on a case-by-case basis. Guest Service Manager Jul, 2008 / Sep, 2012
Target Orlando, Florida
• Managed a team of 14+ employees assisting customers.
• Multi-task management.
• Excels in Conict resolution and customer satisfaction. SKILL HIGHLIGHTS
• Strong analytical, judgement skills and attention to detail.
• High levels of data entry with the ability to multi-task.
• Excellent Customer Service relations background.
• Ability to type 80+ words a minute.
• Proficient in Microsoft Applications; Microsoft Word, Excel, PowerPoint and outlook.
• Ability to take directions and initiatives with both individual and group projects. EDUCATION
2017 / 2018
Azure Tide All Florida School of Real Estate
Real Estate License
2013 / 2015
Valencia Community College
Associates of Arts: OFFICE ADMINISTRATION
2005 / 2009
Winter Park High School
High School Diploma
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